The Role
Primary Responsibilities & Deliverables
DevOps Strategy & Execution
Team Leadership & Delivery Management
Platform & Infrastructure Ownership
Cross‑Team Collaboration
Success Profile (Qualifications & Experience)
Education & Leadership
Technical Expertise
Performance & Metrics‑Driven
Work Environment
Benefits
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Manager, DevOps Engineering is a hands‑on technical leader responsible for designing, building, and operating scalable, cloud‑native systems. This role functions as a player‑coach, actively contributing to infrastructure, CI/CD pipelines, and platform reliability while leading a team of engineers. This position is critical to accelerating delivery, improving system resilience, and reducing operational overhead through direct technical execution and leadership.
Employee Value PropositionAs a pivotal member of a tight‑knit, collaborative team, you’ll play a vital role in building and scaling a new, innovative platform. We’re exploring emerging technologies and transitioning toward self‑sufficient, agile systems. Your influence will shape the way our developers build, test, and release software.
Key Performance Objectives- Implement a self‑service DevOps platform that allows developers to deploy, test, and monitor applications independently.
- Directly contribute to the design and implementation of core infrastructure, including Kubernetes (EKS), CI/CD pipelines, and infrastructure as code.
- Deliver measurable improvements in deployment frequency, system uptime, and mean time to recovery (MTTR).
- Ensure successful migration and ownership of cloud infrastructure (e.g., EKS) from external vendors to internal teams.
- Drive continuous delivery adoption, including infrastructure‑as‑code, automated release orchestration, and real‑time performance feedback loops.
- Enhance system observability and resilience by leveraging advanced monitoring tools (e.g., New Relic, Dynatrace) and automated alerting for production systems.
- Foster strong cross‑functional collaboration with Development, QA, Product, and Security teams to align on delivery goals and operational excellence.
Primary Responsibilities & Deliverables
DevOps Strategy & Execution
- Lead the end‑to‑end design and continuous improvement of DevOps and SRE practices.
- Own CI/CD systems, cloud‑native infrastructure, and deployment strategies across environments.
- Actively design, build, and maintain cloud infrastructure (AWS, EKS, networking, IAM).
- Write and maintain infrastructure as code (Terraform/CloudFormation).
- Troubleshoot complex production issues and performance bottlenecks.
Team Leadership & Delivery Management
- Mentor engineers through pairing, code reviews, and hands‑on guidance.
- Allocate capacity between support, project work, automation initiatives, and incident response.
Platform & Infrastructure Ownership
- Continue current adoption of infrastructure as code (Terraform/CloudFormation) and container orchestration (Kubernetes, Docker).
Cross‑Team Collaboration
- Act as a key partner for Development, QA, and Security teams to streamline release cycles and eliminate delivery bottlenecks.
- Participate in technical architecture reviews and post‑mortems to ensure the production readiness of all systems.
Success Profile (Qualifications & Experience)
Education & Leadership
- Bachelor’s degree in Computer Science, Engineering, or related discipline.
- 5+ years in DevOps or SRE roles, with 3+ years of direct people leadership.
Technical Expertise
- Mastery of cloud platforms (preferably AWS) and orchestration (Kubernetes).
- Experience with infrastructure tools (Terraform, CloudFormation).
- Skilled in CI/CD systems (Jenkins, GitLab CI/CD, CircleCI) and monitoring tools (New Relic, Dynatrace).
- Strong knowledge of configuration management tools (Ansible, Puppet, or Chef).
- Experience with API Gateway platforms (AWS API Gateway, Apigee).
Performance & Metrics‑Driven
- Proven ability to use telemetry (logs, traces, metrics) to diagnose and improve system performance.
- Deep understanding of modern deployment strategies, including canary, blue/green, and rolling deployments.
Work Environment
- Willingness to participate in off‑hours support rotations, including evenings, weekends, and holidays when needed.
- Committed to continuous improvement, ethical delivery, and maintaining strong stakeholder relationships.
Benefits
- Highly rated and competitive medical plans.
- 401(k) with company match and immediate vesting.
- 1‑on‑1, personalized health coaching.
- Many other voluntary benefits.
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