Role Overview
We’re seeking a Mid-Level Software Engineer (Full-Stack) for Client Enablement who’s not only tech-savvy but also passionate about providing exceptional customer support and working with various tools—including low-code/no-code platforms.
What You Will Do
Ensure smooth and efficient operation of software systems across multiple platforms and environments. Deliver outstanding technical and customer support, engaging clients with empathy, clear communication, and a solution-focused mindset.
Why It Might Be a Fit
You’ll be part of a mission-driven team where your growth is supported, your ideas are welcome, and your work makes a direct impact.
Requirements
- Bachelor’s degree in computer science, Software Engineering, or a related technical discipline.
- Minimum 5+ years and up to 20 years of professional experience in software development, technical support, or system administration in a production or enterprise environment.
- Strong foundation in full-stack development, including experience with at least one back-end language (e.g., Java, C++) and one front-end framework/library (e.g., Angular, React, JSP).
- Familiarity with web technologies and protocols (HTML, CSS, JavaScript, REST APIs).
- Proficiency in writing and troubleshooting SQL queries; understanding of relational databases (e.g., MSSQL, Oracle).
- Hands-on experience with software configuration, deployment, or maintenance in hybrid cloud/on-prem environments.
- Experience using issue tracking systems (e.g., Jira, ServiceNow, Zendesk) and managing support workflows.
- Working knowledge of version control tools such as Git and SVN.
- Understanding system security principles including access control, identity management, and secure software configuration.
- Strong troubleshooting, analytical, and diagnostic skills to investigate, analyze, and resolve technical issues efficiently.
- Demonstrated ability to communicate technical concepts to non-technical users in both written and verbal forms.
- Proven ability to work independently and collaboratively in agile or cross-functional teams.
- Quick learning ability—you’re comfortable picking up new tools, workflows, and platforms.
- Authorization to work in the U.S.
- Ability to obtain and maintain a U.S. government Public Trust clearance.
Benefits
- Salary Range: $75,000.00 ~ $120,000.00
- Paid holidays
Equal Opportunity/Affirmative Action employer
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