Role- Network Engineer, Deployment & Support
Location- Ashburn, VA
Job Description:
- We are looking for a Network Engineer to join the Edge and Network Services team. This team is responsible for deploying and supporting one of the world's largest and complex networks. As a member of this team, you will have a unique opportunity to be involved in all aspects of networking at Customer.
Responsibilities:
- Deploy, configure, and support a large-scale production and corporate network and server infrastructure in data centers and Point of Presence (POP) sites across many regions.
- Calculate and document equipment power requirements and work with Engineering, Facilities Operations, and/or collocation vendors to meet these requirements.
- Manage project timelines to support network turn-up within expected completion intervals.
- Responsible for asset management of networking gear in datacenter and POP sites
- Proactively contribute to documentation, automation and processes as they evolve
- Create network and server rack face elevations, floor plans, wiring diagrams, and detailed port maps for new deployments and documentation.
- Create statements of work for vendors at the POP sites.
- Create cage and rack designs and understand the overall needs of POP infrastructure.
- Document and follow RMA processes and procedures for all relevant vendors.
- Follow, improve, and implement data center and POP best practices
- Provide necessary escalations to higher support tier; assist Sales and Customer Support with technical operations, and work with internal departments to ensure customer satisfaction
- Work closely with Network Engineering, Logistics, and equipment vendors as new equipment and technologies are integrated into the production network.
- Use internal tools and scripts to configure, monitor, and repair servers and network equipment
- Detect and diagnose various error/failure conditions across an array of server types.
Requirements:
- Experience in data center deployment, building large-scale infrastructure, and providing support for Linux based servers and Network devices is a plus.
- Knowledge of Optical equipment, DWDM, etc.
- Must have an understanding of datacenter network architecture and common issues related to datacenter networks.
- Knowledgeable in Data center practices (i.e. cable routing, calculating power usage and cooling).
- Certification such as CCNA, JNCIA, RHCT or equivalent experience preferred.
- Ability to capture and analyze traffic.
- Solid understanding of Queue Management for tasks and incidents, vendor engagement and escalation and participation in ongoing POPs deployment projects
- Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem solving abilities under pressure
- Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies.
- Proficiency in Linux operating system
- Experience with IPv6 and familiarity with scripting languages is strongly desired
- Excellent communication skills, should be able to work with carriers remotely
- Experience in dealing with service providers and colocation facilities around the world
- Ability to work within a global team in a fast-paced and dynamic environment with limited supervision
- Strong attention to detail with excellent time management and organization skills
- Ability to lift/move 30-40 lbs
- 10% to 30% of travel required
Minimum Qualification:
- Must obtain work authorization in the country of employment at the time of hire, and maintain ongoing work authorization during employment
- Currently has, or is in the process of obtaining, BS or MS in Computer Science, Engineering, Telecommunications, or a related technical discipline
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