Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. At Nscale, our Support and Operations team plays a critical role in maintaining service availability, driving service reliability and rapid response to customer tickets. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future. About the Role We’re looking for an Engineer that has good people, leadership & technical skills. A technical expert responsible for ensuring the efficiency, reliability, and scalability of data center infrastructure. You're comfortable problem solving & making decisions on complex topics with high levels of ambiguity in a results driven environment. You’re comfortable influencing without authority and exceptional at building relationships with senior stakeholders across the business to get things done. You have the understanding and skillset to grasp technical concepts and problems quickly. You have strong analytical skills. You’re a doer who is extremely organized and diligent. You’re a self starter, curious, and quick to learn, knowing what questions to ask to get up to speed quickly. What You'll Be Doing Join the Support duty rotation and handle day‑to‑day tickets and alerts, escalating early and appropriately. Collaborate with Engineering with guidance when incidents or changes requ...