OnBase Document Processing Assistant

The OnBase Document Processing Assistant supports university document management operations through the indexing, classification, quality review, and organization of electronic documents within the Hyland OnBase Enterprise Content Management (ECM) system. This position helps ensure university records are accurately captured, categorized, and available for authorized business processes.

The student employee will work under the guidance of Enterprise Applications staff and follow established procedures for document handling, indexing, quality assurance, and records management.

ESSENTIAL FUNCTIONS

1. Document Indexing and Quality Control (80%)

• Review electronic documents and identify appropriate document classifications.
• Enter and validate indexing information according to established standards and procedures.
• Verify document quality, completeness, and legibility.
• Perform quality assurance reviews to ensure indexing accuracy.
• Correct indexing errors and update metadata when directed.
• Maintain confidentiality and security of university records.
• Process document backlogs and support ongoing document management activities.

2. Records Management Support (15%)

• Assist with organizing and maintaining electronic records within OnBase.
• Support document cleanup and records maintenance projects.
• Assist with document retention and archival activities as directed.
• Identify and report data quality issues or unusual documents requiring review.

3. Administrative and Operational Support (5%)

• Maintain tracking logs and processing metrics as requested.
• Participate in training sessions and process improvement activities.
• Assist with special projects related to document management and records operations.

NONESSENTIAL FUNCTIONS

• Perform other duties as assigned.

Pay Rate - $12.22/hour

Required

• Current enrollment at Case Western Reserve University.
• Strong attention to detail and accuracy.
• Ability to follow documented procedures consistently.
• Ability to maintain confidentiality when handling sensitive information.
• Basic computer proficiency, including Microsoft Office applications.
• Strong organizational and time management skills.
• Ability to work independently after training.
• Reliable attendance and punctuality.

Preferred

• Experience working with databases, records management systems, or document management software.
• Familiarity with scanning, document indexing, or data entry processes.
• Experience with enterprise applications or content management systems.

WORKING CONDITIONS

• Professional office environment with potential hybrid work opportunities based on departmental needs and performance.
• Work involves extended periods of computer use.
• Position requires handling confidential university information in accordance with university policies.