Job Title
Lockbox Operations Processor
Job Description
The Lockbox Operations Processor provides cross-functional production support across Operations Services. This role focuses on processing payments and documents, including high-volume data entry and 10 ? key keying, scanning, sorting mail, and working across multiple areas within the department. Accuracy, speed, and attention to detail are essential.
Work is primarily performed while seated, with some standing, repetitive motions, and movement to retrieve or transport materials.
We are seeking a detail-oriented Data Entry Specialist responsible for accurately inputting and maintaining high volumes of alphanumeric and numeric data. This role requires strong typing speed, accuracy, and the ability to meet productivity standards in a fast-paced environment.
Responsibilities
Process payments, checks, and remittance documents
Perform high-volume data entry, including keying and 10 ? key functions
Scan, image, and archive checks and documents
Sort and distribute mail
Rotate and support multiple functional areas within the department
Work in multiple operational systems
Research and resolve processing exceptions
Troubleshoot basic issues and escalate as needed
Meet productivity and accuracy standards in a fast-paced environment
Basic Qualifications
High school diploma or equivalent
One to two years or more of related work experience
Preferred Skills and Experience
Experience with high-volume data entry, including keying and 10 ? key
Knowledge of related products, systems, and regulatory requirements
Good time management and organizational skills
Ability to analyze data and resolve exceptions
Good verbal and written communication skills
Ability to meet physical requirements, including repetitive motions, lifting trays, and pushing carts
Perform high-volume data entry of alphanumeric and numeric information with a minimum throughput of 9,000 keystrokes per hour (KSPH)
Proven data entry experience in a high-volume environment
Strong attention to detail and accuracy
Basic computer proficiency (MS Office, data systems, etc.)
Ability to work independently and meet deadlines
Schedule
M- 6am-4:30p, Tue and Wed and Friday 6am-2:30pm, Thurs 6am to 12:30pm
Benefits
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $24.09
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