OSS Database & Platform Engineer

Job Title: OSS Database & Platform Engineer

Duration: 12 + Months

Location : Dallas, Piscataway, NJ

Role Overview

We are seeking an experienced OSS Database & Platform Engineer to support and modernize mission-critical Telecom OSS applications supporting TDM-based landline telephony networks. This role will be responsible for administration, optimization, reliability, and transformation of database and platform environments across a complex hybrid infrastructure landscape.

The engineer will play a key role in supporting legacy OSS ecosystems while driving modernization initiatives involving Red Hat Linux migration, cloud adoption, middleware upgrades, database modernization, and transition from legacy TDM communication frameworks toward IP-based architectures.

Required Qualifications

8+ years of experience supporting enterprise database and platform environments within Telecom OSS/BSS or large-scale distributed systems.

Strong hands-on expertise with:

Oracle Database Administration

Informix Database Administration

SQL performance tuning and optimization

Experience supporting Unix/Linux environments including:

Solaris

HP-UX

Red Hat Enterprise Linux

Working knowledge of Windows Server environments.

Experience with middleware and messaging systems such as:

IBM MQ

Tuxedo

Connect:Direct

Strong troubleshooting skills across infrastructure, database, and application layers.

Experience supporting mission-critical applications with 24x7 operational requirements

Key Responsibilities

Administer and support database platforms for telecom OSS applications across development, testing, staging, and production environments.

Manage enterprise database technologies including:

Oracle

Informix

Additional relational database platforms as needed

Perform database installation, upgrades, patching, migrations, backup/recovery, replication, and performance tuning activities.

Support platform modernization initiatives involving migration from Solaris, HP-UX, and legacy Windows systems to Red Hat Enterprise Linux and modern Windows environments.

Monitor and optimize database and platform performance for high-volume telecom operational systems.

Collaborate with application, middleware, cloud, infrastructure, and network teams during transformation and migration programs.

Support hybrid deployment environments spanning on-prem data centers, Azure, and AWS Outposts.

Troubleshoot production issues involving database, middleware, storage, connectivity, and application platform layers.

Support middleware and messaging integrations including IBM MQ, Tuxedo, and Connect:Direct.

Participate in high-availability, disaster recovery, and resiliency planning for mission-critical OSS systems.

Develop automation scripts and operational procedures to improve platform reliability and operational efficiency.

Maintain technical documentation, support runbooks, and operational standards.

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Preferred Qualifications

Telecom OSS/BSS domain experience supporting landline or TDM voice network environments.

Understanding of telecom switching systems such as:

o 4ESS

o 5ESS

Familiarity with TDM network operations, provisioning systems, inventory management, and service activation workflows.

Exposure to legacy telecom communication frameworks such as Datakit and lib-e/G2.

Experience with cloud migration and hybrid infrastructure deployment models.

Knowledge of automation, scripting, and DevOps practices.

ITIL process knowledge and operational support experience preferred.

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Leadership & Soft Skills

Strong analytical and problem-solving capabilities in complex distributed environments.

Ability to coordinate effectively across infrastructure, application, middleware, and network teams.

Excellent communication and documentation skills.

Ability to manage multiple priorities within large-scale transformation initiatives.

Strong ownership mindset with focus on reliability and operational excellence.