_Ready to shape the future of work?_
_ _
_ At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s _ _AI Gigafactory_ _, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to _ _agentic AI_ _, our breakthrough solutions tackle companies’ most complex challenges._
_ _
_ If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment._
_ _
_ _
_ _
_ In this role, _ _Responsible for processing payments via Web, IVR to different service providers in the United States._
_ _
_ Responsibilities_ : _ _
_Responsible for processing payments via Web, IVR to different service providers in the United States._
_ _
_Support the operation by handling payments through an automation or manually._
_ _
_Customer service activities_
_ _
_Process payments on behalf of customers._
_ _
_Must be able to document the results of each call depending on the outcome of the payment._
_
-
_ Qualifications we seek in you!_ : _ _ _Minimum Qualifications_ _ _
_ _
_Basic understanding of English must be able to recognize words and numbers._ _ _
_ _
_Ability to multi-task and meet daily, weekly and monthly targets._
_ _
_Preferred Qualifications/ Skills_ _ _
_ _
_Ability to multi-task._
_ _
_Work under pressure_
_ _
_Results-oriented_
_ _
_Computer and systems knowledge_
_ _
_ _
_Why join Genpact?_
_ _
_ _
_Be a transformation leader_ _ - Work at the cutting edge of AI, automation, and digital innovation_
_ _
_Make an impact_ _ - Drive change for global enterprises and solve business challenges that matter_
_ _
_Accelerate your career_ _ - Get hands-on experience, mentorship, and continuous learning opportunities_
_ _
_Work with the best_ _ - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day_
_ _
_Thrive in a values-driven culture_ _ - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress_
_ _
_ _
_Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up._
_ _
_ Let’s build tomorrow together._
_
-
_ Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation._
_
Job_ _Process Associate_
_ Primary Location_ _Mexico-Cd. Juarez_
_ Schedule_ _Full-time_
_ Education Level_ _High School Diploma/GED_
_ Job Posting_ _Aug 20, 2025, 5:15:24 PM_
_ Unposting Date_ _Oct 20, 2025, 1:29:00 PM_
- Master Skills List_Operations_
- Job Category_Full Time_
or continue with email
_ _
_ At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s _ _AI Gigafactory_ _, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to _ _agentic AI_ _, our breakthrough solutions tackle companies’ most complex challenges._
_ _
_ If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment._
_ _
_ _
_ _
_ In this role, _ _Responsible for processing payments via Web, IVR to different service providers in the United States._
_ _
_ Responsibilities_ : _ _
_Responsible for processing payments via Web, IVR to different service providers in the United States._
_ _
_Support the operation by handling payments through an automation or manually._
_ _
_Customer service activities_
_ _
_Process payments on behalf of customers._
_ _
_Must be able to document the results of each call depending on the outcome of the payment._
_
-
_ Qualifications we seek in you!_ : _ _ _Minimum Qualifications_ _ _
_ _
_Basic understanding of English must be able to recognize words and numbers._ _ _
_ _
_Ability to multi-task and meet daily, weekly and monthly targets._
_ _
_Preferred Qualifications/ Skills_ _ _
_ _
_Ability to multi-task._
_ _
_Work under pressure_
_ _
_Results-oriented_
_ _
_Computer and systems knowledge_
_ _
_ _
_Why join Genpact?_
_ _
_ _
_Be a transformation leader_ _ - Work at the cutting edge of AI, automation, and digital innovation_
_ _
_Make an impact_ _ - Drive change for global enterprises and solve business challenges that matter_
_ _
_Accelerate your career_ _ - Get hands-on experience, mentorship, and continuous learning opportunities_
_ _
_Work with the best_ _ - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day_
_ _
_Thrive in a values-driven culture_ _ - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress_
_ _
_ _
_Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up._
_ _
_ Let’s build tomorrow together._
_
-
_ Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation._
_
Job_ _Process Associate_
_ Primary Location_ _Mexico-Cd. Juarez_
_ Schedule_ _Full-time_
_ Education Level_ _High School Diploma/GED_
_ Job Posting_ _Aug 20, 2025, 5:15:24 PM_
_ Unposting Date_ _Oct 20, 2025, 1:29:00 PM_
- Master Skills List_Operations_
- Job Category_Full Time_
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