You will oversee designing, optimizing and implementing processes and improvements. You will implement solutions, with a focus on creating efficiency and scale through technology and automation. You will oversee, design and prioritize technical operations roadmaps working to implement and improve efficacy and efficiency of existing operational processes or unlock new capabilities.
Lead and cross collaborate on iterative problem definition and technical design/scoping to build solutions. Use data to independently guide decisions to affect strategy. Identify risks; respond to and resolve issues/errors/escalations through investigation to produce insights for short/medium/long-term technology-enabled solutions.
Distill the requirements of new product and market expansions and design automated workflows to reduce manual work requirements. Support engineers, analysts and other Operations team members to resolve escalations through issue investigation to produce insights, training, and technical tooling.
Understand the operations ecosystem, technology and data models and its current strengths, weaknesses, and gaps.
Technical Skills
Must Have
Service provider must have:
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Advanced technical knowledge of Family Care Converting equipment
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Process management systems including Cleaning, Inspection and Lubrication standards
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Changeover standards, etc.
Nice To Have
Service provider must be able to:
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Support technical training on an individual basis and/or group setting
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Support site with changeover training (hands on)
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