Processing Manager
The Processing Manager oversees and manages the day-to-day operations of the Processing department and the team. The role involves managing projects, ensuring data quality and integrity, and implementing best practices for data management. This position requires a combination of technical expertise, leadership, and management skills.
Processing Manager Responsibilities
- Reviewing current processes for effectiveness, quality and simplification, and develop and implement solutions to improve operational efficiency
- Managing your team members day-to-day performance, ensuring daily, weekly, monthly and yearly processing department goals are met
- Enforce MSI's Policies and procedures
- Take ownership of departmental issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards MSI Credit Solutions mission
- Recruit, Interview, coach, and develop Processors and File Clerks. Create an environment where they can excel through encouragement and empowerment
- Facilitating training of new hires, updating training materials, and consistently training and developing
- Monitor and assess performance of individuals, issuing Performance Improvement Plans, handling/presiding over terminations
- Keep ahead of industry developments and apply best practices to areas of improvement
- Manage resources and use available assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved Processing department budget if necessary
- Maintain an orderly workflow according to priorities, Keeping the daily backlog from falling behind
- Delegating task to team members, assigning workload, Auditing team members
- Overseeing and managing the auditing process. Verifying the accuracy of data entered into systems, and implement quality control measures to maintain high data quality standards
- Working overtime and weekends as needed to achieve department goals
- Inventory management and communicate needs of office supplies for the Processing department
- Keep record of customer interaction within MSI's C.R.M
- Preparing and discussing monthly reports, meeting with department leaders to discuss Processing operations
Skills and Qualifications:
- Previous working experience as a processor
- Expertise in providing operational support
- Great understanding of management methods and techniques
- Working knowledge of Microsoft office suite
- Recognition of industry's latest technology trends and applications
- Capacity to think strategically and to lead
- Advanced analytical and problem-solving skills
- Superb recordkeeping, time management, and organizational skills
- Exceptional leadership, collaboration, and communication skills
- Advanced troubleshooting and multi-tasking skill
- Attention to detail
What We Offer:
- Pay: Depends Upon Experience
- Weekly Pay, Monthly Bonuses
- Benefits after 60 days
- Free Credit Repair
- Vacation, P.T.O
- 24-hours of Paid sick leave after 90-days
- Room for growth
- We celebrate cultural events/holidays/birthdays
Our Facilities:
- Covered parking and 24/7 access to our office
- Onsite- Free fitness center, Deli, Restaurant, and monthly vendors
Please send a resume for consideration
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