Program Analyst & Coordinator

Program Analyst & Coordinator

Solventum is a leading provider of AI-driven clinical documentation and clinical coding technology solutions. Our implementation and delivery teams operate within complex public healthcare environments, supporting large-scale digital transformation programmes across multiple health services.

As we continue to scale our delivery capability across ANZ, we are seeking a Program Analyst & Coordinator to strengthen governance, reporting, documentation and delivery coordination across major healthcare programmes.

As a Program Analyst & Coordinator, you will support the delivery of complex, multi-project healthcare programmes within public sector environments, combining program coordination, governance support, and structured technical documentation.

Working closely with Program Managers, Project Managers, and delivery teams, you will help ensure delivery remains structured, transparent, and well-managed across all lifecycle stages. You will maintain visibility across schedules, risks, issues, dependencies, and reporting, while ensuring programme artefacts are accurate, complete, and decision-ready. A core component of this role is the development and management of high-quality documentation that supports implementation, governance, and knowledge transfer. You will work with technical, integration, and business SMEs to translate complex delivery activities into clear, structured, and consumable artefacts for both technical and non-technical audiences. Operating within a structured PMO environment, you will strengthen governance discipline, improve reporting consistency, and enable effective stakeholder alignment across large-scale digital health programmes.

Key Responsibilities

This list of responsibilities is not exhaustive and may evolve in line with programme and business needs. The role is expected to flex across delivery, governance, and documentation activities within the overall scope and capability level of the position.

Programme Coordination & Delivery Support

Coordinate delivery across multiple projects and workstreams, ensuring alignment to plans, milestones, and priorities

Maintain visibility across schedules, risks, issues, dependencies, and overall delivery status

Support end-to-end lifecycle execution (discovery ? design ? build ? test ? deploy ? stabilization)

Track actions, approvals, and follow-ups to maintain delivery momentum

Consolidate inputs from cross-functional teams into clear programme-level views

Support alignment across internal teams, vendors, and health service stakeholders

Governance, Reporting & Controls

Prepare and maintain governance artefacts including dashboards, executive packs, and reporting

Support governance forums, steering committees, and structured reporting cadences

Assist with stage-gate processes, readiness assessments, and go/no-go decision support

Monitor risks, issues, and dependencies and drive timely escalation

Ensure reporting is accurate, complete, and presented in a decision-ready format

Improve reporting quality, consistency, and transparency across the programme

Maintain central repositories (SharePoint, Confluence) for programme artefacts and reporting

Technical Documentation & Knowledge Management

Develop, structure, and maintain programme and implementation documentation aligned to delivery requirements

Produce clear, high-quality artefacts including implementation guides, process flows, governance materials, runbooks, and knowledge articles

Translate complex technical and operational concepts into structured, user-friendly documentation

Collaborate with SMEs to gather, validate, and refine content across technical and business domains

Ensure documentation is version-controlled, standardised, and maintained within governed repositories

Support knowledge transfer to operational and BAU teams through clear, complete handover documentation

Identify documentation gaps and drive continuous improvement in quality, usability, and consistency

Stakeholder Coordination & Change Support

Build effective relationships across programme stakeholders including executives, PMs, vendors, and clinical teams

Coordinate inputs across technical and business stakeholders to support governance and documentation outputs

Support communication, training coordination, and stakeholder readiness activities

Assist with onboarding and knowledge transfer across delivery teams

Required Skills & Qualifications

Education

Bachelor's degree in a relevant field (healthcare management, business, IT or similar)

An advanced degree such as an MBA is highly desirable.

PRINCE2, PMP, PMBOK, or PMI certification preferred.

Experience

37 years' experience in PMO, program coordination, project support, or technical documentation roles

Experience supporting complex, multi-project programmes within structured governance frameworks

Demonstrated experience producing technical or implementation documentation in delivery environments

Experience working with cross-functional SMEs (technical, integration, business)

Exposure to healthcare or public sector programmes highly desirable

Key Capabilities

Strong organizational and coordination skills across multiple concurrent workstreams

Advanced ability to structure, analyse, and present information clearly for executive and operational audiences

Strong technical writing capability with a focus on clarity, structure, and usability

Ability to translate complex technical concepts into clear, consumable artefacts

High attention to detail with strong focus on data quality and documentation accuracy

Strong stakeholder engagement and communication skills

Ability to manage competing priorities in fast-paced delivery environments

Proficiency in tools such as Excel, PowerPoint, SharePoint, JIRA, and Confluence

Solventum offers a challenging yet thriving position with significant growth opportunities, in a fast-moving business unit, embedded in an established global organization. We offer a competitive salary package based on experience and achievement. The position will be remote based, but you may be asked to go into the office or customer site(s) as needed. The position comes with approximately 10-30% travel.