Program Analyst (Informatics) (TCF Trainee)
The Technical Career Field (TCF) Trainee is an integral member of a Quality Management service line that uses communication, education, and leadership to support comprehension of and adaptation to organizational updates; leveraging project management principles and environmental assessment to drive adoption of change. Duties include, but are not limited to:
- Routine dialog to enable the sustainment and optimization of our health information technology (IT) solutions and workflows, for the benefit of all staff and Veterans.
- Cultivates a healthy collaboration between enterprise and facility level clinical / biomedical engineering staff and health informatics, ensuring that patient care technology is effectively and efficiently integrated into the clinical process.
- Supports the thorough analysis of a workflow to consider opportunities for the potential improvement or optimization of the behavior of people, systems, information, and tools.
- Ensures the VHA EHR operates in a way that improves patient care, ensures patient safety, and meets the needs of providers through continuous evaluation, testing, and improvement of the system.
- Applies a true end-to-end process to evaluate workflows, identify issues, develop solutions based on best practice guidelines, and resolves and communicates changes.
- Studies how people interact with devices, products, and systems.
- Utilizes an applied field where behavioral science, engineering, and other disciplines come together to develop the principles that help assure that devices and systems are optimized for the people meant to use them.
- Evaluates, documents, analyzes, prioritizes, and recognizes requirements for the improvement of the EHR and other systems in collaboration with the end-user.
- Supports the initial phase of requirements analysis where information is gathered on what an IT system needs to perform by engaging with business owners, subject matter experts (SME).
- Uses communication, education, and leadership to support comprehension of and adaptation to organizational updates.
- Provides communication channels to clinical and business teams to support deployment, sustainment, and optimization efforts.
- Performs activities that support the management and delivery of educational experiences using information solutions and technology in all areas of healthcare.
- Utilizes innovative practice patterns and specializations to continuously develop the informatics role and associated competencies, aligning it with the strategic needs of the organization.
- Develops and provides formal and informal education and in-services to facility staff as required to facilitate program success.
Work Schedule: Full-Time Monday-Friday, 7:00am-3:30pm or 7:30am-4:00pm Telework: Not authorized Virtual: This is not a virtual position. Permanent Change of Station (PCS): Not authorized Recruitment/Relocation Incentive (Sign-on Bonus): Not authorized
Position Description/PD#: Program Analyst (Informatics) (TCF Trainee)/ PD99353-TS
- This position is in the Competitive Service.
- This position is in an AFGE Bargaining Unit.
- Veterans' preference does not apply for internal or other current permanent Federal agency employees.
- Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. No award SF50's will be accepted.
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