Program Analyst

The YMCA is a charity that has been helping Canadians improve their lives since the first Y opened in 1851. Y programs are offered at more than 1,700 locations across Canada and help more than 2.25 million people annually become healthier in spirit, mind, and body. The YMCA of the National Capital Region proudly serves people of all ages, backgrounds and abilities, and works to address critical social needs in our community. We are a leader and valued partner in creating a vibrant and healthy community where everyone belongs and can reach their full potential.

This position requires a commitment to the Y mission and core values of responsibility, honesty, caring, respect, and inclusion, which form the foundation of all Y programs and services.

What do we offer?

At the Y, you will be part of a vibrant and diverse network of people whose shared vision is to change lives and make our communities home to the healthiest children, teens, adults, and families.

• Free YMCA gym membership;
• Discounted Y program fees (including health & fitness programs, child care, and camps);
• Access to our YMCA Employee and Family Assistance Program (EFAP) including free, immediate, confidential assistance and counselling for you and your family members for mental and physical health, and financial advice, among other 12 suites of services;
• Health and Dental Insurance;
• Long-term Disability and Life Insurance;
• Access to our Canadian YMCA Retirement Fund pension plan;
• Up to 25 vacation days per year including two float days, and one birthday vacation;
• Maternity leave benefits for up to 18 months.

*Some benefits may vary based on employment terms

What do you offer?

The Program Analyst designs, maintains, and analyzes data systems for employment and newcomer services, translating complex information into actionable strategic insights. Using data-driven analytics and advanced communication skills, this role delivers monthly metrics to senior management and prepares compliance reports for funding partners. Additionally, the analyst spearheads recruitment and evaluation frameworks for employment programs and delivery partners while overseeing a web-based portal for external stakeholders.

• Data System Management: Design, maintain, and analyze data infrastructure tracking employment and newcomer service program metrics.
• Strategic Reporting: Present monthly performance metrics to senior management and prepare required reports for funding partners.
• Framework Design: Create structured systems to recruit, screen, and evaluate candidates and external skilled trades delivery partners.
• Portal Oversight: Participate in the design and maintain a web-based skilled trades portal for delivery and employer partners.
• Communication: Translate complex analytical datasets into clear, actionable recommendations for leadership decision-making.
• When required: supporting organizational needs as it relates to data and evaluation

What qualifications and abilities are we looking for?

At the YMCA of the National Capital Region, we strive to ensure our employees are a fit based on their strengths, interests, and future goals.

Education

• Post‑secondary education or an equivalent combination of experience and training in a related field, such as business administration/analytics, data science, project management, statistics.

Language

• Fluent in English, oral and written
• French is an asset

Experience, Skills and Abilities

• Excellent written and oral communication skills
• Demonstrated networking and partnership-building skills, including experience cultivating and maintaining relationships with industry partners, employers, community organizations, and government agencies.
• Exceptional organizational and time management skills, with the ability to prioritize tasks, work on multiple projects, and meet deadlines in a fast‑paced environment.

Additional Requirements

• Applicants must already have a valid permit to work in Canada.
• A Police Record check, not more than 6 months old is required.
• Annually, staff must complete the mandatory training for the protection of Children & Youth and submit the certificate of completion.

Core Competencies

• Excellence : Identifies and implements improvements that enhance work quality.
• Compassion : Involves warmth and supportive communication. Fosters understanding and collaboration, leading to a positive work environment.
• Dignity : Involves respecting every individual's worth, promoting fairness and valuing perspectives. It encourages a culture of integrity, mutual respect, and empowerment.
• Accountability : Manages tasks, projects, and processes effectively.
• Inclusion : Demonstrates self‑awareness and commitment to IDEA, ethics, and well‑being.

About diversity and inclusiveness at the Y

Inclusivenessis a part of our core values and we are committed to ensuring the diversity of the people and communities we serve and as well as our staff. We welcome candidates from racialized groups, invisible minorities, Indigenous People, women, persons with disabilities, persons who identify as 2SLGBTQ+.

YMCA of the National Capital Region is committed to accessibility in employment and to ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with AODA, the YMCA will endeavour to provide accommodation to people with disabilities in the recruitment process upon request. If you are selected for an interview and require accommodation due to a disability during the recruitment process, please email upon scheduling your interview.

Statement on Use of Artificial Intelligence in Employment Decisions

At the YMCA, we are committed to maintaining a fair and equitable hiring process. We do not use artificial intelligence (AI) to screen, assess, or select applicants for any positions of employment. All employment decisions are made by our dedicated People and Culture team, ensuring that each candidate is evaluated on an individual basis with the utmost consideration for their unique qualifications and experiences.

Equal Opportunity Employer

YMCA of the National Capital Region is committed to being an Equal Opportunity Employer.

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