Job Title
*THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*
This announcement will close on July 29, 2026 or once 50 applications are received, whichever comes first. This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-11. At the lower grade levels, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-11. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds.
Duties include but may not be limited to:
- Gathers, develops, and displays data from available information systems.
- Establishes new data collection procedures for specific programmatic activities or for programmatic evaluation.
- Researches and obtains data from external sources for benchmarking and performance improvement activities, including salary and productivity measures.
- Utilizes software packages such as Excel, Word, Access, PowerPoint, and Pyramid Analytics to manipulate and display data.
- Contributes to the design and implementation of innovative approaches to health services delivery and organization based on findings.
- Evaluates achievement of objectives and performance measures based on planned targets and actual performance, assessing status and developing improvement plans.
- Participates in medical center-wide performance improvement activities, including committee and performance improvement team membership.
- Provides staff support to committees and teams as assigned.
- Serves as a data resource for other areas of the healthcare system.
- Communicates effectively with a broad customer base in order to recommend ways of eliminating, combining, simplifying, or improving procedures and processes.
- Measures progress and effectiveness of operations against objectives from reports submitted by organizational units.
- Determines data needs, establishes data collection procedures, designs report formats, and presents findings within assigned deadlines.
- Prepares findings for presentation in the form of written reports, graphs, charts, tables or other summaries.
- Works closely with program officials at all levels of Veterans Health Administration (VHA) and the facility to gather information and presents options to supervisor.
- Manages ongoing production and distribution of reports.
- Applies analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of program operations.
- Adapts analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and/or organizational productivity.
- Conducts detailed analyses of complex functions and work processes.
- Performs other duties as assigned.
Work Schedule: Full time, Monday-Friday, 8:00am - 4:30pm
Telework: This position may be authorized for Ad Hoc telework. Telework eligibility will be discussed during the interview process.
Recruitment & Relocation Incentives: Not authorized
Critical Skills Incentive (CSI): Not approved
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