Program Assistant 2

Program Assistant

Provides a variety of clerical & administrative support which may include drafting & typing letters, reports, charts, graphs, etc. using word processing, spreadsheet, database, &/or presentation software; basic bookkeeping; screening calls & visitors; preparing agendas & making arrangements including travel, etc. for meetings & special events; &/or managing supervisor's &/or dept calendar. The Program Assistant provides administrative support to a portfolio of related graduate programs within the McCormick Office of Professional Education (OPE). Program Assistant provides student and faculty program support to approximately 250 professional graduate students and 50-70 instructors across a group of related graduate programs. This position primarily supports the MS Product Design and Development Program. This is a hybrid position (3 days in Evanston office + 2 days remote).

Specific Responsibilities:

• Documents & Databases: Prepares manuscripts, scientific, technical &/or statistical documents. Proof for spelling & grammar. Enters information into spreadsheets &/or databases. Creates equations. Compiles routine reports, statistics, tables, charts, etc. from readily available information.
• Website: Coordinates content maintenance of websites &/or blogs. Trains &/or assists faculty &/or staff in updating their websites &/or blogs.
• Accounting: Processes accounts payables &/or receivables. Verifies income &/or expense. Resolves discrepancies and over/under budget problems. Enters, tracks, & maintains documentation & logs of financial transactions. Ensures that charges have posted to appropriate accounts. Assists with reconciliation of accounts. Reviews budget statements. Investigates & resolves discrepancies. Prepares budget reports & spreadsheets. Completes routine payroll actions.
• Human Resources: Processes a limited variety of routine HR transactions. Provides information on HR policies & procedures.
• Coordination: Coordinates supervisors &/or dept calendar. Coordinates registration & travel. Coordinates events which may include scheduling rooms &/or guest speaker & arranging for routine materials, technology & refreshments.
• Contacts: Provides information via phone, e-mail, mail, etc. Represents supervisor in routine/standard situations with various levels of personnel both internally & externally.
• Student Services: Guides students through admissions process. Advises students of major/minor requirements. Reviews student files/records for academic progress & referral. Applies knowledge of federal & state regulations. Interprets existing policies & procedures; etc.
• Supervision: Coordinates work of receptionists, program assts, temporary/work-study students, etc.
• Miscellaneous: Perform other duties as assigned

Minimum Qualifications: (Education, experience, and any other certifications or clearances) A high school diploma or equivalent required. 2 years of administrative support or other relevant experience required.

Minimum Competencies: (Skills, knowledge, and abilities.) Intermediate knowledge of word processing, spreadsheet, email, and database software programs is required.

Preferred Qualifications: (Education and experience) Event experience Preferred Competencies: (Skills, knowledge, and abilities) Knowledge of NU systems is a plus

Benefits: At Northwestern, we are proud to provide meaningful and competitive benefits. The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid vacation and holidays; paid medical/sick and parental leave; tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs. For a comprehensive overview of available benefits, including eligibility details, visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement.