Program Assistant-Re-entry

Program Assistant

Cherry Health provides Person Centered Reentry Services to ease the transition back into the community for individuals transitioning from closed custody correctional facilities. Services are available at two locations: our Community Treatment Center (CTC) in Detroit and Community Alternatives Program (CAP) in Grand Rapids. Services include 24-hour residential treatment in a structured environment with individual and group counseling services. Some participants come to us directly from a correctional facility, while others come as part of a diversion program to keep them out of prison. Together, we work to address health issues (including behavioral health issues) and other reentry needs i.e., employment, education, housing, and fostering connections to help justice system involved persons successfully reintegrate back into their respective communities.

The Projected schedule:

40 hours/week

10 hour/day

Friday and Saturday 3pm-1am

Sunday and Monday 10am-8pm

The Program Assistant provides support to Residential Care Coordinator Supervisors and Residential Care Coordinators on each shift. The Program Assistant is responsible for the coordination of shift coverage when needed. This includes but is not limited to daily operational oversight of the RCC Department in providing custody, security, and oversight to clients within the residential facility while maintaining order within the facility and enforcing all rules, regulations, and policies. Must adhere to the organizational Policies, Procedures, Code of Ethics, and all licensing and accreditation standards of the position. Must represent the organization's Mission in all actions and communications.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist with monthly RCC meetings according to the assigned shift and attend monthly All Staff Meetings
• Report all concerning and/or atypical circumstances to the Program Manager immediately.
• Assist with after-hours on-call emergency response as assigned by Program Manager and Site Managers.
• Assists with monitoring supply procurement process that adheres to Cherry Health's standards. Monitors, maintains inventory, and purchases facility supplies.
• Monitors the residential facility's policies and procedures related to security and living arrangements (in-house or home confinement).
• Oversees random room, facility, and/or vehicle searches.
• Assists with audit preparations, corrective action tasks, and follow-through.
• Provides narrative and statistical reporting.
• Assists in the development of program rules, regulations, and procedures.
• Provides on-call emergency response; cover shifts when needed.
• In partnership with Cherry Health Human Resources, oversees the admission, orientation, supervision, and discharge of program residents to include adding new admissions.
• Maintains the maintenance of records per Cherry Health and FBOP requirements of alcohol/drug testing logs, sign-in/sign-out logs, fire drill/evacuation logs, pat search log, facility search log, daily sanitation log, incident report log, vehicle search log, visitor log, medication storage/distribution logs, etc.
• Remains responsive in meeting the needs of the resident population.
• Oversee/coordinate urine drops assigned to Residential Care Coordinators; prepare urine billing, order urine test cups, and breathalyzer tubes.
• Coordinate fingerprinting of both staff, new hires, and new resident admittances.
• Develop and maintain effective working relationships and work collaboratively with CTC staff and Administration.
• Perform other tasks as assigned by Supervisor.

SKILLS / KNOWLEDGE / ABILITIES:

• Have a valid and clean Michigan driver's license and access to transportation for the performance of job duties.
• Knowledge of federal criminal justice systems and community correctional programming
• Excellent verbal, written, and interpersonal communication skills
• Ability to work independently and effectively with minimal supervision
• Strong technology skills including, but not limited to, the Internet and Microsoft Office Suite
• Ability to exercise good judgment in appraising situations and decisions
• Ability to identify and maintain agency and resident confidential information
• Knowledge of re-entry program services, resident needs, and management techniques
• Knowledge of theories and issues in substance use treatment, including familiarity with the major techniques current in us

KEY VALUES:

• Customer Service
• Collaboration
• Integrity
• Respect
• Professionalism
• Learning

EDUCATION / LICENSES / CERTIFICATES:

Bachelor's degree in human services or related field preferred or an equivalent combination of education and experience. CPR certification required.

EXPERIENCE:

Direct care experience required. Experience in mental health, substance abuse or correctional type residential program is strongly preferred or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.

PHYSICAL REQUIREMENTS:

Possible exposure to patients/clients with illnesses and/or infections. Frequent telephone and computer use, requiring manual dexterity for writing and computer use. Sitting, standing or walking for extended periods of time. Specific vision abilities required by this job may include close vision, distance vision, and ability to adjust focus. May require bending, squatting, or kneeling and lifting up to 50 pounds. Use of Personal Protective Equipment (PPE) as required.

CLIENT POPULATION SERVED:

Adults

Who we are:

Cherry Health, Michigan's largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual's insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, residential re-entry services, school-based health centers and more.

Our Mission:

Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.

Our Vision:

Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being.

Our Values:

• Collaboration Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals.
• Customer Service Serve internal and external customers in a welcoming manner with compassionate care.
• Innovation Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.
• Integrity Uphold the highest ethical standards by being honest and trustworthy.
• Professionalism Create a positive work environment where we care accountable for our decision, our action and the results.

Benefits:

Cherry Health has excellent benefit offerings dependent on employment status. Check out a sample of the benefits available to our team members below!

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles
• Medical, Dental and Vision Insurance for you and your family
• Generous Paid Time Off benefit 4 weeks per year for full time
• Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays!
• 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5%
• MET and MESP 529 Savings Plans
• Pet Insurance!
• Employee Assistance Program

Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.