Case Manager, Learn & Earn Site Director
Within our framework of a holistic, strength-focused, and family-supported practice, an individual hired as the Case Manager, Learn & Earn Site Director will report directly to the Site Director, Learn & Earn Program. Office will be based out of the Queens High School of Teaching.
Education & Qualifications:
- Bachelor's degree in human services or a related field preferred.
- At least two (2) years' experience working with adolescents in an urban environment providing services that reduce barriers and facilitate educational success and social emotional wellbeing.
- Demonstrated experience working in a goal-driven environment to achieve monthly targets.
- Excellent verbal and written communication and strong interpersonal skills required, ability to effectively conduct workshops to groups preferred.
- Experienced working with MS Office, Excel, Word and PP, knowledgeable in Google applications (Sheets, Docs, and Slides). Proficient in computer navigation as well as PDF.
- Experienced working with DYCD-Workforce contract and databases PTS, YEPS, Salesforce preferred.
- Experience working with youth in a school setting.
- Good supervisory skills and ability to work as part of a team.
- Conflict resolution and negotiating skills.
- Strong organizational skills.
- Excellent written and oral communication skills.
- Ability to engage in productive supervision.
Duties And Responsibilities:
- Recruit and onboard internship sites based on participants' interest.
- Monitor participants' timesheet completion and conduct internship site visits at frequency required by funder.
- Successfully place participants in internships with a high focus on medical and allied health fields, and comply with monthly retention targets.
- Complete trackers and reports, build client and employer databases, and ensure weekly data entry on funder's portals are completed by assigned deadlines.
- Develop strong working relationships with participants in order to help them secure and maintain viable employment.
- Provide coaching and direct support to youth and adults with limited work history and educational attainment.
- Advocate for clients by collaborating with agency staff and building relationships with local businesses and community based organizations to develop job leads for participants.
- Work closely with Opportunity Youth to coordinate social services referrals and generate ideas to help clients achieve their education and employment goals.
- Participate in training and staff meetings, as required.
- Serve as a relationship manager with responsibility for research, recruitment, cultivation, and retention of employment opportunities.
- Initiate and maintain ongoing personal contact with a variety of business and industry representatives and job placement/training agencies to promote programs for participant placement.
- Collect data from employers related to job orders, including job requirements and skills; match job skills with applicant qualifications; refer qualified applicants to employers, and conduct necessary follow-up when applicants are placed in positions.
- Make introductions and recommendations for beneficial alliances and partnership opportunities for the agency and among our partners.
- Build strong relationships and directly collaborate with program staff to leverage external affiliations and accomplish shared goals.
General Tasks Of All Commonpoint Staff:
- Promote and implement the core values of the agency.
- Participation in all staff meetings and staff training seminars.
- Participation in agency-wide programs and program committees, as assigned.
- Active involvement, as a supervisee, in the supervision process.
- Support the mission of Commonpoint.
- Other tasks appropriate to Commonpoint staff, as assigned.
Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises. Commonpoint is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.
Location: 74-20 Commonwealth Boulevard, Bellerose, NY 11426
Salary: $60,000 - $62,500
Non-Union Position In Person Position
To Apply: Please submit a cover letter and rsum, as a Word or PDF document only, to Jessica Tichauer at [email protected]. Please indicate "Program Coordinator, Learn & Earn" in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted.
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