Program Coordinator

Program Coordinator

Major Responsibility: Facilitate Programming And Advocacy Initiatives:

• Coordinate and implement DPS events and programs, including the MET High School internship program, etc.
• Carry a portfolio of managing at least two programs/events that engage with the student population
• Provide logistical support in coordinating meetings, managing the department engagement calendar, as well as logistics for programs (taking meeting minutes, event set-up, food, location, securing guest speakers, emailing and posting flyers around campus, and photography) Conduct outreach and identify student groups and departments for future partnerships
• Support the development of opportunities for partnerships by engaging community organizations, community leaders, youth, and other stakeholders in Providence.
• Supervise student assistants and manage assignments that support department success, such as distribution of printed and electronic materials; other clerical needs; general event support Represent the team at events and programs, with a willingness to train and serve as an instructor for courses
• Research different topics of importance, such as policing, community relations, accountability, safety, and resources for survivors of crime
• Attend and participate in on and off-campus working groups

Major Responsibility: Support The Department's Communications Efforts:

• Assist the Director with communications projects as needed
• Draft the community newsletter, including gathering content and growing audiences
• Manage department social media accounts
• Assist with the design of graphic materials, including event posters, recruitment materials, safety information, maps, and pamphlets
• Maintain website updates
• Support public information and transparency initiatives, including the DPS Community Survey, complaint forms, and other feedback mechanisms
• Create PowerPoints and other tools for presentations

Major Responsibility: Data Collection And Dissemination:

• Manage the registration system and track attendance metrics for department events, programs, and training courses.
• Maintain and audit the monthly inventory of department materials, outreach supplies, and promotional items
• Monitor, analyze, and report on social media and website analytics to evaluate the reach and effectiveness of digital communication strategies
• Assist with implementing digital and in-person strategies to collect feedback, recommendations, and input from community members
• Assist with gathering and collecting data for annual reporting and CALEA accreditation

Decisions Free To Make:

• Responding to inquiries regarding programs and concerns from community members
• Manage and adjust the program calendar, schedule routine meetings, and coordinate logistics for events or workshops
• Resolve minor, day-to-day concerns with program participants, vendors, or venues using established procedures

Decisions That Depend On Position's Advice:

• Making modifications to program curriculum, eligibility criteria, project timelines, etc.
• Issuing public-facing materials and communications
• Budget expenditures

Dimensions:

• Engagement and programming for the University's approximately 10,000 students and 4,000 staff/faculty regarding personal and public safety issues.
• Working with the Director, publicize department events and programs creating and utilizing a variety of marketing tools
• Working with staff and faculty to create and maintain relationships with University/community partners and area organizations and provide coordination for partnership programming
• Working with staff and students, initiate meetings and manage logistics; execute communications to involved parties
• Supervise student assistants and manage assignments that support department success such as distribution of printed and electronic materials; other clerical needs; general event support
• Use practical and mature judgment to resolve low to medium level conflicts or issues as they arise

Job Qualifications And Competencies:

Education And Experience:

• Bachelor's Degree preferred, plus 2- 3 years of relevant experience, or an equivalent combination of education and experience. Knowledge of higher-education or non-profit setting is highly desirable.

Job Competencies:

• Strong project management, organizational skills, and event planning experience
• Keen attention to detail
• Must have the ability to think critically and creatively
• Demonstrated ability to effectively communicate, collaborate, and connect with people with various backgrounds, identities, and lived experiences.
• Strong listening, oral, and written communication skills.
• Computer skills/experience in: Microsoft Office Suite, Google Suite, and Social Media.platforms
• Must be flexible and able to adapt in a changing and emergency -service centered environment and able to meet time-sensitive deadlines.
• Understanding and familiarity of issues regarding policing and groups from diverse populations, particularly from BIPOC, LGBTQ+, undocumented, first-generation college, low-income, and international communities
• Experience in outreach, marketing, or grassroots/community organizing
• Familiarity with programs like Canva, Adobe, Qualtricsor Mailchimp a plus.
• Evenings, weekends, and holidays may occasionally be required.
• All offers are contingent on the successful completion of a criminal background check and education verification.