Program Coordinator
The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community. The Division of Family Permanency Services (FPS) ensures that high-quality services are provided to children in foster care by supporting provider agency staff with technical assistance and other services for children in foster care. FPS staff offer guidance to provider agencies on child welfare policies and procedures to improve service delivery and achieve safety, permanency, and well-being for children in foster care. ACS' Office of Youth Success Services (OYSS) supports training, technical assistance, and capacity building for education, employment, and college access programs. The office works with ACS staff and contracted providers and staff to ensure that children and youth receive the education, career and college readiness, employment, and supportive services they need. This position is focused in particular on supporting and advancing the employment and career readiness components of the OYSS portfolio to help ACS-involved youth prepare for and succeed in employment and careers. Under the direct supervision of the Assistant Deputy Commissioner for the Office of Employment and Workforce Development Initiatives (OEWDI), with some latitude for independent judgement and initiative to create strategic partnerships, the coordinator is responsible for ensuring that a trauma-informed, person-centered, and strength-based approach is prioritized in our youth development programming. The Program Coordinator manages referrals with our strategic partners to ensure that youth, parents, and foster are agencies are well informed about agency policy, eligibility criteria and program requirements to ensure a successful engagement rate and youth participation at over 90% per enrollment cycle. The Program Coordinator is primarily responsible for liaising with city agencies, community-based organizations and businesses to leverage existing opportunities for vocational and youth development. In addition, the Program Coordinator will work directly with coaches, specialists and staff to connect youth services and programs to career readiness, internships, vocational training, jobs and career advancement. Having the ultimate the goal of increasing the young person's vocational development, the Program Coordinator will facilitate video conferences, meetings, information sessions, recruitment events and activities, that aid foster care, preventive services and juvenile justice agencies for services for youth. Finally, the Coordinator is responsible for collaborating with ACS staff, attending high-level meetings, and monitoring, tracking, and reporting outcomes that are relevant to the program.
The Program Coordinator position will be responsible for the following duties:
- Develop strategic partnerships w/ CUNY colleges, NYSED approved training providers and private sector employers.
- Facilitate participant enrollment, engagement, employment and certification outcomes.
- Coordinate with strategic partnerships and works with foster care, prevention services and juvenile justice providers to ensure timely engagement and feedback. Coordinates employer luncheons, job fairs, and client and employer outreach efforts.
- Develop and maintains specific program goals, objectives and policy, accomplished through work plans, timelines and deadlines established for each program.
- Answer correspondence, emails and telephone calls from strategic partners, youth and parents imparting information regarding current OEWDI programs.
- Maintain program informational bulletin boards and flyers advertising enrollment dates and job openings with private sector employers.
- Coordinate with staff to appropriately monitor and track compliance, engagement, and program outcomes by collaborating with foster care provider staff.
- Assist in identifying and developing partnerships with private and public sector to develop worksites and jobs for youth seeking internships, work experience and professional certification.
- Data enter information into multiple systems as needed.
- Ensure that all agency policies and procedures relating to staff that include attendance, evaluation, conduct and response to youth and the public are professionally conducted and courteously applied.
- Lead presentations and tabling events onsite and at various provider and community-based organization locations
- Perform other related tasks as needed.
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