Program Coordinator

Program Coordinator

SimplyLove Care, Inc. is licensed to provide home and community-based services in the State of Tennessee. We provide support services and skilled nursing care to persons with intellectual and developmental disabilities, and the elderly. These services can be provided in the home, on the job, or in the community to assist with activities of daily living and allow people to work and be actively involved in their local community. We strive to practice honorably and continue to pursue moral initiatives to empower and inspire the people we support to participate in their community, collaborate with others to share resources and ideas, reach their desired goals in life, and to do so based on their own interests and abilities. We treat all those we serve with compassion, dignity and respect, upholding cultural diversity as we honor the importance of connections with family and friends. We foster a culture of Trust, Dignity, Respect, Teamwork and Collaboration, and Diversity.

Position Summary

SimplyLove Care, Inc. is seeking a Program Coordinator (PC) to provide leadership and oversight for residential services supporting individuals with intellectual and developmental disabilities. This is a leadership role responsible for supervising managers, ensuring person-centered services are delivered in alignment with PCSP/ISP goals, and maintaining compliance with state and regulatory requirements. The ideal candidate is a mission-driven leader with experience in IDD services who can strengthen systems, support staff development, and ensure high-quality outcomes for the individuals we support.

Key Responsibilities

• Leadership & Supervision: Supervise and coach Residential Services Managers and House Managers to ensure consistent, high-quality service delivery.
• Program Oversight & Compliance: Ensure services are delivered in accordance with PCSP/ISP goals, Medicaid waiver requirements, and state regulations.
• Person-Centered Plan Implementation: Monitor and support staff in implementing person-centered plans within daily routines and documentation.
• Quality Monitoring & Performance Improvement: Identify gaps in service delivery, documentation, and compliance; implement corrective actions and staff training.
• Collaboration & Coordination: Collaborate with families, Support Coordinators, clinicians, and internal teams to ensure coordinated, person-centered supports.
• Perform other duties as assigned to support program operations, compliance, and the mission of SimplyLove Care.

Qualifications

Bachelor's degree in Human Services, Social Work, Psychology, or related field (preferred). Minimum 2-3 years of experience in IDD/DD services. Prior supervisory or leadership experience preferred. Knowledge of Medicaid waiver services and regulatory requirements. Strong leadership, organizational, and communication skills.

Schedule

Primarily weekday leadership role with on-call responsibilities, including 24-hour weekday on-call coverage. Occasional weekend coverage may be required as needed to support staffing or operational needs.

Compensation

Salary Range: $48,000 - $55,000 annually (based on experience). Opportunities for performance-based growth and leadership development.

Benefits

Paid Time Off (PTO) Access to voluntary benefit options, including: Dental Insurance Vision Insurance Life Insurance Short-Term Disability Critical Illness Coverage Accident Insurance Hospital Indemnity Insurance Employer contribution of $50 per month toward employee-selected benefits Opportunities for leadership development and career growth Supportive, mission-driven work environment

About SimplyLove Care

SimplyLove Care is committed to providing person-centered residential services that promote dignity, independence, and meaningful community participation for the individuals we support. We are building a strong leadership culture focused on accountability, quality, and continuous improvement, ensuring both the individuals we serve and our team members thrive.

EOE Statement - We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.