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Program Coordinator 2 (WIC Program Coordinator PCN 061547)

WIC Program Coordinator

This individual position is exempt from the hiring freeze. Qualified applicants are encouraged to apply. Welcome to the Department of Health! We'd be delighted to have you join our team. If you envision yourself in this role and are ready to start an exciting career with us, apply today! This position is open to Alaskan residents only. Please check out the residency definition to determine if you qualify. This position is currently located in Juneau, AK. The position may be in Anchorage or Juneau depending upon the location of the most qualified candidate. As the WIC Program Coordinator, you'll play an important role in helping women, infants, and children in your community access essential nutrition services and support. You'll lead daily WIC service delivery while providing nutrition education, breastfeeding support, referrals, and supplemental food assistance directly to families. You'll help ensure services are welcoming, efficient, and consistent with state and federal WIC requirements. This is a rewarding opportunity to serve as a trusted community resource and make a meaningful difference in the health and well-being of Alaska's families.

The Division of Public Health is the state's lead public health agency focused on the services that protect the public's health and advance the health status of all Alaskans and communities by preventing illness and injury.

WIC is part of a public health program providing nutrition and breastfeeding education, counseling, support, referrals to needed services, and nutritious food to eligible women, infants, and children up to age five.

We embrace the values of excellence, innovation, continuous improvement, integrity, and inclusiveness.

In your role, you will positively impact the food security of families across Alaska.

The benefits of joining our team:

We are committed to employee health and well-being, offering opportunities for professional growth and development, and self-care in a supportive, collegial work environment with job stability and security.

Additional benefits include:

- option for hybrid telework, if desired

- 11 paid holidays

- paid leave

- retirement options

- insurance (health, vision, and dental)

The working environment you can expect: This position is located either in the Juneau Public Health Center in Juneau, AK, or located in the heart of Anchorage, in the Frontier Building in mid-town Anchorage.

We are a close-knit and fun team dedicated to supporting health access and equity with a passion for improving the lives of families, women, infants, children, and adolescents. The Division of Public Health has a long history of collaboration with health care providers, non-profits, educators, and families on improving maternal, newborn, and early childhood health outcomes.

The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below:

  • Public Health: Applies knowledge of the concepts, principles, theories, methods, and tools associated with protecting and improving the health of people and their communities, including, promoting healthy lifestyles, researching disease and/or injury prevention, and/or detecting, preventing, and responding to infectious diseases.
  • Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services is committed to continuous improvement.

Competency-Based Minimum Qualifications Instructions This job class uses competency-based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class. Competency Description The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations rather than specific tasks and are to be used only as parameters and guidelines. A competency's description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

  • Analytical Thinking/Problem Solving: Uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary.
  • Compliance: Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance.
  • Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
  • Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.
  • Organizational Awareness: Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.

Equivalent to those typically gained by:

Training from an accredited college or university in any field and/or progressively responsible professional experience developing, planning, coordinating, and implementing a program, project, business, organization, or major components of a program, including having administrative authority over the program/project funding, staff, and/or overall operations.

Special Note :

"Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

"Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.

"Training" and "education" are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

"Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.

"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

At the time of the interview, please provide the following:

  1. Three (3) professional references whom we may contact by phone are required. One (1) of these references must be your current or most recent supervisor, if not already provided in the application.
  2. A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to support that you meet the minimum qualifications competencies.

Please read the information below carefully. This applies to your application submission. SUPPLEMENTAL QUESTIONS For your application to be evaluated, you must answer the Supplemental Questions. The State of Alaska uses four proficiency levels to measure and describe an applicant's competence in applying specific behaviors, knowledge, skills, and abilities to accomplish a specific task. The four proficiency levels are Mastery, Fluency, Literacy, and Discovery. You must rate your proficiency level for each competency listed in the supplemental questions.

EDUCATION To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application If you have not obtained a degree, please indicate the number of units completed Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts) Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.

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Program Coordinator 2 (WIC Program Coordinator PCN 061547)

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