Job Title
Actively participate in all team meetings to ensure adequate technical support, including serving as a liaison to other technical functions.
Perform labor efficiency analysis and provide recommend/implement changes to reduce the standard and improve efficiency.
Review and approve all configuration changes.
Actively participate in the change board process.
With the assigned Quality Engineer
Process (disposition) discrepant material tickets for assigned products.
Review first pass yield, defects, scrap and customer returns on assigned products and respond accordingly.
Conduct root cause analysis and propose corrective actions for all issues related to assigned programs/products.
Ensure work instructions for all assigned products are the complete, thorough, and effective. Review all employee suggestions for improvement.
Ensure manufacturing routers are accurate.
Ensure labor standards are accurate.
Ensure Manufacturing Bill of Material (BOM) is accurate and complete.
Respond to requests and questions from the production team.
Provide inputs to Bids and Proposals Department.
With component engineering, support procurement in identifying and evaluating possible alternate components.
Create "Engineering holds" in Manufacturing Execution Software.
Respond to technical inquiries from assigned customer(s).
Upload engineering information to customer portals.
Review all customer return requests (to ensure they include sufficient information with which to proceed) with Team Quality Eng. and RMA coordinator.
Evaluate all customer returns and actively support them through the rework process with Team Quality Eng. and RMA coordinator.
Submit and track all customer technical requests, as well as all Ducommun-generated technical requests.
Actively participate in the customer purchase order review.
Demonstrated ability to communicate with customers and project company image to attract business
11616 East 51st Street Tulsa, Oklahoma, 74146 United States
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