Program Manager
Salary Range $17.00 - $17.00 Hourly Category Social Services
About This Opportunity:
This position is responsible for:
- Supervises, coordinates, monitors, plans, and participates in the day-to-day operations of assigned program such as Center of Hope, transitional and/or emergency housing, family services etc.; supervises and participates in casework performed by program staff ensuring compliance with program policies and procedures.
Key Responsibilities:
- Plans, schedules, assigns, and supervises the work of program personnel; trains and instructs employees in the proper methods and procedures.
- Interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients' disposition and other pertinent information such as income, expenses, family and work history; assists clients in completing applications for assistance; picture identification cards, payroll statements, utility bills etc.
- Develops intake and case plans for client; instructs clients in completing necessary paperwork including goals and/or budget forms.
- Prepares and files client records in a timely manner ensuring all information is accurate and up to date.
- Prepares and maintains statistical records on all services provided.
- Consistently serves as a mentor and provides positive examples of proper hygiene, personal appearance, records retention, budget planning, scheduling, etc.
- Ensures compliance with program policies and procedures as well as local, state, and federal rules and regulations.
- Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.
Physical Requirements & Working Conditions:
- Ability to meet attendance requirements.
- Ability to read, write, and communicate the English language.
- Ability to perform mathematical calculations.
- Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
- Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
- Work requires performance of duties in social services environments where exposure to communicable and infectious diseases are possible.
Benefits:
- Health Insurance (United Healthcare Choice Plus)
- Aflac Supplemental Policies
- Voluntary Life Insurance
- Basic Life Insurance
- PTO
- Holiday Pay
- 403(B) Retirement Plan
What We Are Looking For In You:
Education & Experience :
- Bachelor's degree from an accredited college or university in Psychology, Social Work, Behavioral Science or a related field,
- and
- three years of experience running social services programs dealing with substance abuse and/or homelessness and possible mental illnesses
- plus grant writing experience, and one year of experience supervising people
- or
- any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
License & Certifications:
- Valid Driver License.
- First aid and CPR certifications
Equal Opportunity Employer Veterans /Disabled