As a Senior Technical Program Manager at Amazon, you will oversee critical projects focused on enhancing customer service through advanced technology. Collaborate with engineering teams to optimize self-service solutions and automation strategies.
This key role within the Associate Engineering Technology department demands excellence in scoping, planning, and executing projects impacting the customer experience. Your expertise in technical program management and collaboration will drive multi-million dollar projects while influencing engineering efforts across Amazon. Strong leadership and a background in software development will be crucial for your success in this position.
Key Responsibilities:
• Manage project scope, schedule, and quality effectively
• Drive initiatives with engineering teams across Amazon
• Mitigate risks and manage critical paths
• Establish KPIs and SLAs for project success
• Lead hiring and mentorship for engineering teams
Requirements:
• 5+ years in technical product management
• 7+ years engaging with engineering professionals
• 3+ years in software development roles
• Experience coordinating release schedules
• Proven record of process building and project execution
Bring your technical program management acumen to Amazon and help elevate the customer service experience.
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