Senior Program Manager Application Development & Maintenance (ADM)

Senior Program Manager Application Development & Maintenance (ADM)

Location: Orange, CT (onsite 3 days a week)

Role Overview

The Senior Program Manager will lead large-scale Application Development and Maintenance (ADM) programs across SAP, Java, Data, and Salesforce platforms for a utilities customer. This role is responsible for end-to-end delivery governance, client engagement, financial management, and cross-technology coordination in a global delivery model. The position is client-facing and requires fluency in English and Spanish.

Key Responsibilities

• Own end-to-end program delivery for ADM engagements covering development, enhancements, and production support.
• Manage scope, milestones, dependencies, risks, and issues across SAP, Java, Data, and Salesforce portfolios.
• Act as the primary client interface and escalation point; lead governance and executive reviews.
• Manage program financials including budget, forecasting, revenue, and margin.
• Ensure SLA, KPI, and contractual compliance while driving productivity and continuous improvement.
• Lead and mentor multi-location delivery teams (onshore, nearshore, offshore).
• Coordinate with vendors and partners to ensure integrated delivery.
• Ensure compliance with security, data privacy, and enterprise delivery standards.

Required Qualifications

• 12+ years of IT experience with strong leadership in ADM / managed services programs.
• Experience of managing large programs for utilities customer
• Proven experience managing complex, multi-technology programs (SAP, Java, Data, Salesforce).
• Strong program governance, financial management, and risk management skills.
• Excellent client-facing and executive communication capabilities.
• Fluency in English and Spanish (mandatory).

Education & Certifications

• Bachelors degree in Engineering, Computer Science, or related field (Masters preferred).
• PMP, PgMP, Agile, SAFe, or ITIL certifications preferred.
• SAP, Salesforce, or Cloud certifications are a plus.

Preferred Attributes

• Experience managing multi-million-dollar ADM engagements.
• Strong stakeholder management and transformation mindset.
• Ability to balance operational excellence with modernization and innovation.