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Senior Program Manager – Data Analytics, BI, DW & AI

In person interview is needed. Onsite from Day 1 / Hybrid. Local candidates.

Location: Austin, Texas

Duration: 6+ months

Need 3-page resumes. Must have current LinkedIn profile. Please complete the enclosed documentation in its entirety and always get RTR physically signed.

The Worker will serve as a senior program manager and a critical liaison between IT leadership and project sponsors, managing communications across technical and non-technical staff who are stewarding complex data curations. This role empowers HHS staff to effectively develop a data analytics program, up to and including the use of AI to synthesize and report accurate data for official, agency reporting and strategic decision-making. The ideal candidate has strong leadership and management skills, having a broad and deep understanding of HHS programs and data domains, with a strong history of BI/DW development projects, and exceptional communication abilities to bridge the gap between leaders and technologists across HHS, in the emerging context of AI.

Responsibilities

Strategic Liaison and Translation

o Work with program areas and project sponsor to plan and execute multiple analytics projects asynchronously.

o Lead as technical program manager creating hybrid Agile sprint cycles, epics and stories, as well as Waterfall project plans and all project artifacts

o Manage the scrum of scrum ceremonies to sync across Agile sprint teams and applying principles from the Scaled Agile Framework (SAFe)

o Act as a primary point of contact for program staff with data needs for federal, state, and internal reporting.

o Explain project findings and data limitations in simple, non-technical language to agency leadership and program staff.

AI Prompting and Data Synthesis

o Develop and refine effective AI prompts and query strategies to retrieve and synthesize program strategies for complex data domains.

o Develop a library of standardized prompts and query templates for common reporting needs.

Data Reporting and Visualization

o Ensure project teams properly extract, integrate, and analyze data from multiple complex internal and external sources to support HHS program needs.

o Collaborate with end-users and performance analysts or IT leaders to create and validate visualizations for program monitoring and official reporting.

o Provide subject matter expertise on validating output from AI, particularly with respect to identifying and mitigating hallucinations.

o Ensure all data outputs adhere to agency reporting standards, data governance, and compliance regulations.

Data Literacy and Training

o Champion data literacy across the organization by planning and staffing AI training teams.

o Promote a data-driven culture by enabling and empowering all staff to effectively utilize data and AI.

Collaboration and Problem-Solving

o Work closely with data engineering, IT, and Program teams to troubleshoot data-related issues and address inconsistencies and mitigation strategies.

o Provide expert guidance to program staff on interpreting data trends and answering complex data questions.

o Stay up to date on new AI and data analytics tools and techniques to continuously improve program competencies.

Skills Needed

Years

Required/Preferred

Experience

8

Required

Experience translating complex analytics project intakes and business requirements into clear, actionable plans for prioritization and implementation.

8

Required

Experience explaining complex data initiatives in simple, non-technical language to end-users and leaders of all levels.

8

Required

Experience in complex data programs as a senior project manager and/or data liaison role.

8

Required

Experience collaborating with end-users, performance analysts and agency leaders to validate project/program reports, presentations for monitoring and official reporting.

8

Required

Excellent communication, presentation, and interpersonal skills.

8

Required

Experience with presentation and design tools such as PowerPoint and Visio.

5

Preferred

Experience leading as a senior project manager creating hybrid Agile sprint cycles, epics and stories, as well as Waterfall project plans and all project artifacts

5

Preferred

Experience with Business Intelligence/Data Warehouse

5

Preferred

Experience acting as the primary point of contact for program staff with data needs for federal, state, and internal reporting.

5

Preferred

Experience working in a health and human services or similarly regulated environment, with a strong understanding of program data and reporting requirements.

5

Preferred

Experience with data governance and data quality principles

5

Preferred

Experience managing scrum of scrum ceremonies to sync across Agile sprint teams and applying principles from the Scaled Agile Framework (SAFe)

5

Preferred

Experience ensuring project teams properly extract, integrate, and analyze data from multiple complex internal and external sources to support HHS program needs.

5

Preferred

Experience collaborating with end-users and performance analysts or IT leaders to create and validate visualizations for program monitoring and official reporting.

3

Preferred

Experience leading a performance management and analytics initiative at a State of Texas agency

2

Preferred

Experience championing data literacy across the organization by developing and conducting training sessions for non-technical staff.

2

Preferred

Experience training and mentoring staff with varying levels of data literacy.

2

Preferred

Experience with State and Federal monitoring and reporting compliance for a Major Information Resources Project (MIRP)

2

Preferred

Experience developing Advanced Planning Documents (APD) and Business Case Workbooks for a Major Information Resources Project (MIRP) with blended State GR and Federal Financial Participation (FFP) - All Funds

1

Preferred

Experience applying responsible AI practices and compliance with agency standards.

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