What we are looking for:
The ideal candidate will be responsible for meeting established program targets and deliverables and for the successful completion of program objectives. Programs can typically consist of a number of products, special projects, parts, and customer engineering centers, global product development locations and different technology suites.
What you will be doing:
- Launch Readiness / Process Sign Off (PSO)
- Conform to standard management system: Global Process Management System (GPMS)
- Ensure all tasks are performed for launch readiness and PSO
- Coordinate all customer visits to the manufacturing facilities
- Assist in supplying requirements to Manufacturing
- Approve all resolutions to the follow-up issues that are presented to the customer
- Customer Contact
- Coordinate and lead for all customer-critical issues while individual departments handle day to day issues
- Review program metrics and satisfaction levels recurrently with the customer
- Program Scope
- Coordinate, lead, and initiate the approval of program scope changes
- Report the management of activities to executive management
- Scheduling and Tracking
- Coordinate, lead, and approve the program schedule and tracking process to ensure the program meets the scope and customer requirements, to meet overall program metrics
- Review program timing and progress toward achievement of targets and goals
- Coordinate and lead the critical build phases, while approving support activities to ensure successful delivery of the program
- Prepare regular reports for presentation to executive management, which address program progress status
- Meeting Minutes
- Schedule program coordination meetings regularly
- Lead the cross-functional program coordination meeting
- Review the meeting minutes to ensure timely completion of all tasks
- “Prime” the meeting minutes/open issues/corrective actions system by entering initial program information into the system.
- Open Issues
- Review and assign newly entered open issues
- Update issues in central tracking system
- Review issue statuses between program meetings
- Approve all closed issues
- Classify and archive closed and approved issues for continuous improvement
- Review open issues database for continuous improvement
- Address any scope, schedule, and budget changes to the program brought on by open issues
- Engineering Change: Review and coordinate Engineering Change Requests (ECRs) and eventual Process Change Request (PCR) and communicate and coordinate changes with the customer, affiliate and team members.
- Risk Assessment.
- Coordinate the Risk Assessment Plan with the program team
- Receive and review all recorded program risks
- Allocate risk prevention and risk mitigation actions
What you will bring to the table:
- Bachelor’s degree in engineering, business management or adjacent discipline required
- 5 years applicable experience in Engineering, Sales or related field
- 6+ years of experience preferred
- Both domestic and international travel required between branches, customer and manufacturing sites
- Ability to work extended hours as required to support launch, customer events and to meet with stakeholders in different time zones
What we can provide you:
- A safe collaborative learning work environment that stimulates creativity and exploration
- Diverse teams of experts
- Resources from around the globe
- Supportive leadership and team members to help you do your best work
- Opportunities for professional growth
- Competitive compensation and benefits package including incentive compensation, 401K match, tuition assistance and a generous holiday schedule
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