Hello ,
Hope your day has been going well so far!
My name is Satender Bisht, and I’m a Senior Resource Development Manager. We are one of the top Engineering Recruitment Agencies in the country. We are currently recruiting for a Lead Software Engineer which looks like something you might be interested in at this point in your career. I realize I may have an out-of-date resume; however, if my timing is good and you would like to hear more about this opportunity, please give me a call at my number below, or reply to this email with the best time/number to reach you. Here are the specs on the role, for your record:
Title: Project Manager/Voice Infrastructure
Location: Jersey City, NJ/Charlotte, NC (Hybrid)
Duration: 12 Months with possible extension
Rate: $70-$75/hr. (The rate may be negotiable based on experience, education, geographic location, and other factors.)
MUST HAVE: Voice Infrastructure
Overview
We are seeking a highly structured and detail-oriented Digital Communication Retention engineer with strong expertise in regulatory SaaS technologies. The ideal candidate combines deep technical understanding with exceptional program management discipline and the ability to communicate effectively-both in writing and verbally-across all levels of a large enterprise.
This role drives complex, cross-functional initiatives that ensure compliance with internal policies, regulatory requirements, and industry standards for communication capture, retention, and supervision.
Key Responsibilities
Lead end-to-end program management for initiatives related to e-communications retention, ensuring alignment with regulatory and business requirements.
Partner with engineering, compliance, risk, legal, operations, and vendor teams to deliver well-structured, predictable execution across multiple workstreams.
Define program scope, success metrics, milestones, and governance frameworks; maintain detailed documentation, roadmaps, and status reporting.
Translate technical requirements into clear, actionable plans for both technical and non-technical stakeholders.
Oversee system integrations, platform migrations, and feature enhancements related to voice recording, archive systems, supervision tools, and compliance platforms.
Identify risks, gaps, and dependencies; drive timely mitigation and escalation processes.
Ensure all communication retention controls meet enterprise standards and relevant financial-industry regulations.
Facilitate effective communication across teams, including executive-level presentations, written summaries, and structured program materials.
Track and report progress using standardized project/program management methodologies
Drive full lifecycle management of voice and e-communications platforms, including planning for end-of-life (EOL) technology, coordinating upgrades, and ensuring proactive remediation for obsolete components.
Coordinate security vulnerability assessments, patch planning, and risk remediation across relevant systems, ensuring issues are prioritized and addressed within enterprise standards.
Establish and maintain lifecycle governance for retention technologies-including versioning, patch cycles, deprecation plans, and alignment with long-term architectural strategies.
Required Qualifications
5+ years experience in large-scale enterprise program or project management, preferably within technology or compliance-related domains.
Strong technical understanding of:
Voice recording systems
E-communication capture (email, messaging platforms, collaboration tools)
Data retention and archiving technologies
Demonstrated ability to deliver structured, well-organized program documentation and executive-level communication.
Excellent communication skills-able to explain technical concepts clearly and succinctly to diverse audiences.
Proven ability to work within highly matrixed organizations and drive outcomes across multiple teams.
Experience managing vendor relationships and coordinating multi-party solution delivery.
Preferred Qualifications
Experience within the financial services industry, including exposure to regulatory frameworks
Familiarity with surveillance or supervision tools and compliance workflows.
Program management certifications (e.g., PMP, PgMP, CSM, SAFe, etc.).
Background working with global teams and large-scale enterprise platforms.
Key Attributes for Success
Highly organized with strong attention to detail
Exceptional written and verbal communicator
Comfortable navigating ambiguity and driving clarity
Strong technical curiosity and ability to learn complex systems quickly
Proactive problem solver with a structured approach
Able to balance regulatory compliance needs with technical feasibility
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
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