About Us:
At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 5000 staff and 600 volunteers are committed to high quality services and care.
Uniting AgeWell provide a workplace culture based on the BEST philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do. More information can be found on the Uniting AgeWell website - www.unitingagewell.org
Why choose Uniting AgeWell - Ballarat?
- Salary packaging benefit up to $15,900 + $2,650 annually
- Clear link between your leadership and client outcomes
- Diverse service offering across community aged care
- Opportunity to influence service growth and innovation
- Supportive leadership environment focused on quality delivery
- Career pathways, education and training opportunities
- Comprehensive Employee Assistance Program available 24/7 for our staff
- Not for profit, values-based organisation
About the role:
Based in Ballarat, this Program Manager position is a key leadership role within Home Care, working closely with the Director to deliver high quality services to older people in the community. You will lead multi-disciplinary teams and oversee the delivery of Home Care and Respite programs, ensuring services are safe, compliant and genuinely centred on client choice and independence. The role balances operational leadership, financial stewardship and service development, including growth of fee-for-service offerings. You will play a hands-on role in shaping team capability, improving service delivery and driving strong outcomes for clients and the organisation. This is a role where your leadership directly impacts quality of life for the people you serve.
- Lead day-to-day operations of Home Care and Respite services across your region
- Manage and develop a multi-disciplinary workforce to deliver consistent, high-quality care
- Oversee budgets, resources and financial performance against agreed targets
- Ensure client assessment, care planning and service delivery meet best practice standards
- Drive client experience outcomes, including satisfaction, independence and wellbeing measures
- Strengthen compliance, risk management and readiness for audits and accreditation
- Identify growth opportunities, including implementing and expanding fee-for-service models
What You'll Bring:
- Proven leadership experience in aged care, health or community services
- Track record managing multidisciplinary teams in service delivery settings
- Strong financial management capability, including budgets and targets
- Experience delivering client-focused services that improve independence and wellbeing
- Knowledge of aged care standards, compliance and risk management
- Ability to lead service improvement, audits and accreditation readiness
- Experience building team capability and fostering a cohesive culture
- Practical approach to balancing quality care, operational efficiency and growth
- A commitment to being part of a workplace culture based on the BEST way of life (Believe, Excel, Support and Trust)
You will need:
- A current Working With Children’s Check card
- Full Australian working rights
- Current police records check or NDIS check (or be willing to undertake this process)
- Current and ongoing flu vaccinations
Make a positive difference in your community – apply now!
Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.
For more information please contact the Recruitment Team at [email protected]. Please note the position and location.
Only shortlisted candidates will be contacted. We look forward to hearing from you!
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