Program Manager

Program Manager

The Program Manager is responsible for the execution of all aspects of the program to ensure that all activities are carried out in accordance with technical and contractual requirements, schedules and budgets. The Program Manager II is the focal point for the company for communications with the customer (internal / external) and is responsible to ensure customer requirements are flowed down to all functional departments.

Who we are?

Founded in 1849, Ducommun is the oldest company in California. Starting as a hardware supply store during the California Gold Rush and eventually assisted in the birth of the aerospace industry in Southern California by providing aircraft aluminum to early aerospace pioneers like Lindbergh, Douglas and Lockheed.
Today Ducommun is a global provider of innovative manufacturing solutions for customers in the aerospace, defense and industrial markets. We specialize in electronic and structural systems, producing complex products and components for commercial aircraft platforms, mission-critical military and space programs, and sophisticated industrial applications.
Our facility in Orange, CA is a leading global supplier of large stretch formed aircraft skins, hot forming of titanium, superplastic forming and complex fastened and welded assemblies

Job Summary

Focal point for customercommunication and interface
• Manages communications andrelationships between Ducommun and its customers. Communication and tracking ofcustomer scorecards and surveys.
• Focal / Leader for theIntegrated Product Team (IPT).
• Represents the company incontacts with the customer and outside parties for all issues concerning theassigned program.
• Provide timely notificationto management and customer of program cost, quality or schedule impact.
• Execution of New ProductIntroduction – Phase Gate Process.
• Provide a coordinated companyresponse to customer requirements (commercial – technical) and inquiries (voiceof the customer).
• Presentation of programreviews to Customer.

Internal Communication andinterface
• Communicatewithin IPT to assure proper coordination of customer requirements (schedule,recovery plans, reports, etc.). Ensure that the company's capabilities andbusiness interests support customer requests.
• Manage program team to ensureefficient and effective goal attainment in support of the Program Managementfunctional metrics, corporate policy, regulatory guidelines and budgetparameters.
• Coordinate technical andoperational requirements with stakeholders to ensure the voice of the customerhas been achieved
• Coordinate the financialcontrols to integrate time phased budgets and program schedules that supportcontractual commitments and company goals.
• Communicate customer costreduction and process improvement goals to company management and coordinateresponse that highlights/demonstrates company commitment to continuousimprovement.

• Champion/lead Kaizen and Leanactivities that drive improvement in both operational and administrative areas.
• Oversight of ProgramManagement backlog/booking input into the MRP system to ensure alignment withcompany goals.
• Presentation of program reviews to Sr. Leadership

Contract Management
• Analyze and review allcontracts to verify Terms and Conditions, Work Statements, Funding, PerformancePeriods, Deliverables, and other customer General Conditions. Coordinate reviewof terms and conditions with DCO Director of Contracts as necessary.
• Prepare negotiation plan andlead the negotiation team for all customer negotiations.
• Manage and track programcompliance to purchase order requirements.
• Prepare assertions and claimsto customer in accordance to contract parameters
Operational Management:
• Responsibleto coordinate with Operations Management to review requirements for programs asthey relate to:
OperationalPerformance
Metrics –development and execution
KPI and TTItracking on a monthly basis
Day to dayperformance to plan (cost, quality and schedule)
Staffing
IPT development
Planning forCapital Expenditures / preventive maintenance

Fiscal Management
• Review program performance toprovide ongoing visibility for project cost, margin and schedule (actual vs.projected) through the EAC Process.
• Provide input to Finance forindividual program cash flow plans.
• Support the Finance Department for invoice submittaland in resolving late payment receipts and customer claims/assertions.

Development and growth ofthe Program:
• Responsible for oversight andmanagement of performance center bookings, backlog, past due, receivables andsales forecasts.
• Manage and maintain performancecenter booking and sales tracking system that supports the company monthlysummary reports.
• Coordinate planning andacquisition of follow-on business within the lead time constraints.
• Coordinate with BusinessDevelopment to identify, strategize and capture new business opportunities.
• Travel to customers 30% ofthe time.
• Support customer costreduction and process improvement activities that demonstrate the company’scommitment to continuous improvement.
Incorporation oflean methodologies
Kaizen Events
Standard Work
Value Stream Mapping

Proposal Management:
• Lead the Proposal Team in thedevelopment, preparation and customer submittal of proposals for new andfollow-on business. Will have assistance by estimating on cost development,schedule, and capital requirements.
• Asrequired support customer / DCAA / DCMA audits.

Required Skills & Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, qualifications, competencies, abilities and any physical demands if required. Physical demands are representative of those that must be met by an employee to successfully perform the essential requirements of this job.

Must possess the ability to lead without authority, negotiate and manage by influence.

• Strong people and time management skills are required.

• Excellent verbal and written communication skills are required; must be able to communicate effectively and professionally with customers and across all organizational levels.

• Experience in production control, contracts management, project management or contracts management, are key talents.

• Detail oriented, positive friendly customer service are key attributes.

• Computer knowledge and skills, i.e. MS Office Suite – Word, Power Point and Excel is required.

• Basic understanding of lean and six sigma principles and methodologies.

• Experience with MRP systems is beneficial.

• Team oriented with a continuous improvement outlook.

• Travel up to 30%

Physical Demands (reasonable accommodations may be made, if necessary):

Physical Abilities Lift /Carry

Stand - Frequently 10 lbs or less - Occasionally

Walk - Frequently 11-20 lbs - Occasionally

Sit - Continuously 21-50 lbs - N/A

Climb – N/A 51-100 lbs - N/A

Crawl - N/A Over 100 lbs - N/A

Squat or Kneel - Occasionally

Bend - N/A Push / Pull

Fine Manipulation - N/A 10 lbs or less - Occasionally

Reach Outward - Occasionally 10-20 lbs - Occasionally

Reach Above Shoulder - Occasionally 20-50 lbs - N/A

Drive - Occasionally 50-100 lbs - N/A

Over 100 lbs - N/A

N/A (Not Applicable) - Activity is not applicable to this occupation

Occasionally - Occupation requires this activity up to 33% of the time (.25 - 2.5 hrs/day)

Frequently - Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)

Continuously - Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements:

• N/A

  Required Experience/Education/Training/Certifications: To perform this job successfully, an individual must possess the outlined experience level, education, training, minimum years of experience, product or industry knowledge plus any certifications in order to be considered. List in bullet fashion what they must possess.

  BA/BS degree required, MBA preferred.

  • Certification in PMP and or CAPM required, Contracts Administration, Project Management a plus.

  • 3-7 plus years in an aerospace or manufacturing environment.

  • Program(s) oversight of 10-25 million or greater a plus.

  • Supervisory experience a plus.

  Work Environment and Safety Equipment Required: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Include things such as safety glasses, safety shoes and other designated personal protective equipment as required for the position.

• Office environment and light manufacturing environment

• Ability to wear Personal Protective Equipment (PPE)

• Ability to travel to other sites occasionally

ITAR/EAR Compliance

This position requiresaccess to export-controlled information and/or hardware, and candidates must beU.S. Persons that comply with all U.S. Export control laws and regulation. Assuch, U.S. citizenship, U.S. lawful permanent resident status, protected personstatus under 8 U.S.C. 1324b(a)(3), or the ability to meet ITAR and EARrequirements is required.

Equal Opportunity Employer Veterans/Disabled

1505 Maiden Lane
Joplin, Missouri, 64801
United States