Program Manager
The Program Manager will be responsible for managing the successful delivery of one or more projects simultaneously, including those of great size, risk and complexity. The Program Manager provides overall leadership, strategic planning, oversight and supervision to ensure successful delivery- on time, on budget, and with highest quality.
Job Responsibilities
- Facilitate the execution of programs and projects of various sizes
- Monitor metrics and program health, anticipate and clear blockers, manage escalations
- Effectively communicate at all levels of the project team - ensuring sponsors and key stakeholders are aware of status, risks & issues, critical dependencies, and impact of changes and key decisions
- Facilitates multi-functional working group discussions
- Influence and mediate challenging conversations and decisions across divisions to ensure a clear direction and focus for the project and drive to resolutions
- Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations
- Work with change management team to build and execute strategic change management plans including executive-level communications, associate experiences, customer impacts, etc.
- Partner with internal functions that connect to our teams and require our collaboration
- Matrix manage a team of associates and contractors located in multiple states and across several disciplines
- Occasionally required to work late evening and weekends as needed
- Perform other duties as assigned
Education and Certifications
- Bachelor's degree required
- PMP or PgMP certification a plus
Work Experience
- 5+ years plus of project/program management experience
- Knowledge of insurance and how business needs translate to data and technology needs
Skill Sets
- Experience managing cross-functional teams
- Excellent communication skills, both written and verbal, including preparation of executive materials
- Strong quantitative, analytical, and problem solving abilities
- Ability to present complex, subject matter in a clear, concise, and compelling manner
- Expertise in relationship building with proven ability to work effectively with multiple constituents, including peers, executive leaders, and senior management
- Ability to flip back and forth from strategy to tactics quickly
- Self-motivated with strong organizational skills, attention to detail, and ability to prioritize
- Experience working in an environment that leverages Agile principles to organize and drive work
- Clear results orientation
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards.
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