Program Manager
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.
Job Summary and Qualifications
The Program Manager will have responsibility of the day-to-day operational performance of the Hospitalist and Emergency Medicine programs for the assigned division, as it relates to: revenue flow, clinician credentialing/enrollment, HR, and payroll for clinicians in the programs.
What you will do in this role:
- Oversees and supports the clinician onboarding process, credentialing and enrollment process; ensuring completion is done in a timely manner.
- Oversees and supports effective communication with clinicians and Medical Staff Office personnel on a regular basis about progress and status staff privileges for individual programs.
- Manages the development of documentation methods utilized in the onboarding process.
- Coordinates the receipt, processing and completion of all items required for the HR onboarding process (drug screening, background checks).
- Orders lab coats, supplies, business cards, etc.
- Oversees and supports the completion and updating of CAQH (Council for Affordable Quality Healthcare) for all program clinicians.
- Receives and processes information about proposed clinician change(s) from management, regional directors and facility medical directors.
- Oversees and supports coordination with Health Care Indemnity, Inc., to ensure coverage of professional and general liability for clinicians.
- Manages the payroll process for clinicians ensuring all time is properly reported and schedule changes are accurately documented and completed in a timely fashion.
- Coordinates with all Service Center departments on a regular basis to resolve outstanding items from each of the following areas: Clinician Enrollment, Human Resources, Accounting, Accounts Payable, and Billing Collection Team, including chart deficiency escalations.
What you should have for this role:
- Bachelor's degree in Health or Business Administration or related field highly preferred.
- Two or more years of healthcare experience.
- Experience in the following areas is preferred: physician practice management, support service operations; project management experience is preferred.
- Working knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Benefits
HCA North Florida Division, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
If you find this opportunity compelling, we encourage you to apply for our Program Manager opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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