IT Program Manager III
This position is for an IT Program Manager responsible for the planning, coordination, and delivery of defined deliverables, which require engagement from multiple teams. The role involves communicating work objectives, managing risks, ensuring compliance with standards, and providing end-to-end visibility into the health of deliverables. The objective is to ensure execution and delivery meet client expectations in terms of functionality, quality, timeline, and cost.
Key Responsibilities
- Plan and coordinate the delivery of projects and dependencies across multiple teams.
- Coordinate and facilitate routines such as kick-offs, status reviews, stakeholder meetings, change controls, and tollgates.
- Facilitate dependency management, risk management, and the removal of impediments for defined deliverables.
- Promote and facilitate communication and collaboration across organizations to support deliverable completion.
- Gather and provide status updates on deliverables, risks, issues, and schedules to stakeholders and leadership.
- Ensure execution is aligned with deliverable requirements by working with the sponsor and stakeholders.
- Guide projects through all phases, ensuring required standards and processes are followed.
- Develop and manage the project plan, and ensure required tracking systems are kept updated.
- Identify, assign, track, escalate, and resolve issues.
Required Qualifications
Experience: 10+ years of end-to-end project and change management experience.
Technical Skills:
- Experience in release management, problem management, and incident management.
- Hands-on experience with Change Manager for handling and reviewing changes.
- Work experience with BMC Remedy and ServiceNow tools.
- Experience in project document review.
- Hands-on experience with the JIRA tool.
- Understanding of Agile Scrum and Kanban processes.
- Proficiency in Microsoft Office (Word, PowerPoint, Excel).
Preferred Qualifications
- Experience with Co-pilot, Automation, and Integration.
- Agile Scrum Master experience.
- A Bachelor's degree.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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