Program Manager

Product Manager

Role Responsibilities: (What They Will Be Doing)

1. Research, analyze, and learn about a target client segment, to garner a deep understanding of their segment and that segment's financial needs.

2. Analyze the market and competitive environment to define a differentiated product vision that delivers unique value. Translate analyses into sound recommendations based on data and experience.

3. Collaborate with a wide variety of partners to align on strategy and develop a delivery roadmap that supports business goals.

4. Collaborate and engage key stakeholders, including lines of business, operations, and other functional areas in the planning and execution of projects.

5. Write epics and features in support of the defined roadmap, working with partners to prioritize across teams.

6. Set Planning Increment (PI) vision, priority and definition, partnering with product owners on feature prioritization and delivery timelines.

7. Develop feature backlog roadmap, leading high level deliverables including discovery, prototypes/wireframes, usability studies, partner demos, and web analytics planning.

8. Obtain partner alignment and approvals including legal, compliance, security, fraud and others as needed.

9. Create and track product metrics and performance to inform strategy and roadmap, sharing analysis with partners.

10. Work with Enablement and Readiness teams to introduce and manage change to impacted audiences.

11. Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Support risk presentations, working with other PM and PO partners on evidence to support recommendations.

12. Attend Agile ceremonies, as applicable.

Must Have Skills/Prior Experiences: (Vendor Should Not Submit Any Candidate That Does Not Have These Skills/Prior Experience)

1. Bachelors' degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience

2. Five or more years of banking, financial services, or other relevant work experience

3. Three or more years of product, analysis, technology, and/or design experience

4. Three or more years of leading cross functional teams

5. Equal enthusiasm for high-level strategic planning and tactical daily execution

6. Experience defining/driving vision of experience programs and/or partnership based programs

7. Experience defining and delivering large-scale online initiatives

8. Proven ability to use data analytics, research and testing methodologies to drive business decisions, diagnose problems, and recommend action plans to resolve issues to include exploration of AI and Agentic Commerce

9. Ability to lead cross-functional teams without formal authority

10. Comfortable managing concurrent projects in a fast-based, results-driven environment

11. Comfortable with ambiguity, leading work autonomously, and making independent decisions

12. Excellent skills in presentation, facilitation, communication, and negotiation

13. Experience in roles requiring strong communication and interpersonal skills & the creation and delivery of succinct presentations to explain and sell plans/vision

Plus/Nice to Have Skills/Prior Experiences: (Hiring Manager Does Not Require These Skills/ Prior Experience. However Candidates With Any Of These Will Be Looked At First.)

1. Previous experience working as a Product Manager for Agile team(s)

2. Experience working with distributed teams (onshore/offshore)

3. Certified SAFe Product Owner/Product Manager (or equivalent)

4. Previous experience working in financial technology