Program manager is responsible for leading the program in all aspects, from program award until 6 months after the start of production. He/she is the guarantor of customer satisfaction in conjunction with the achievement of program quality, cost, and delivery objectives, while ensuring profitability throughout the entire program lifecycle.
Experience & Qualifications
• Bachelor’s degree minimum; Master’s degree, ideally in engineering, highly preferred
• Minimum 8-12 years of experience (in an industrial environment and/or with product experience a plus)
• Strong communication and negotiation skills
• Conflict management skills: ability to prevent and solve conflicts
• Ability to work in a matrixed organization
• Good knowledge of Program standards, tools and methods
• Ability to establish, develop, lead and unite a team
• Strong financial knowledge (incl. building and following a Business Plan)
Key Responsibilities • Develop strong relationships and manage the ongoing negotiations with the customer • Prepare and submit the RFQA to Management if relevant • Liaise with the Program Controller, build the initial Business Plan, define the Program investment scheme, and release investments in compliance with controlling procedures; take economical responsibility for all deviations from initial requirements • Launch and monitor the Program: track progress by updating Business Plan, Program Dashboard and Budget Reports, and by leading reviews of program steps and results • Conduct Risk/Opportunity analysis, and develop and implement appropriate action plans • Arbitrate any conflicts with the customer on financial and/or technical issues • Staff, manage and co-ordinate a cross-functional program team, define team members' objectives and assignments • Create a "Program Management culture" by ensuring processes defined in Program Management System (PMS) are applied at all steps, and by developing synergies between all actors involved in the program • Organize communications throughout the program lifecycle • Ensure smooth program transfer from Development Centre to Production Plant • Organize key program information to ensure Program continuity and to contribute to knowledge management
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