Program Manager-Practice Optimization

Job Title

Facilitate, empower, and enable providers and practice staff to achieve success in a patient-centric and clinically driven value-based care model. Drive cost-efficiency, quality, access, and overall patient experience through supporting the physician and patient relationship.

Location: 9055 Springbrook Dr NW Coon Rapids, MN 55433-5841

Shift: Day (United States of America)

Shift Length: 8 hour shift

Hours Per Week: 40

Union Contract: Non-Union-NCT

Weekend Rotation: None

Key Position Details:

• 1.0 FTE (80 hours per two-week pay period)
• 8-hour day shifts
• No weekends
• Hybrid position
• Provides support to Cambridge, Coon Rapids and Forest Lake clinics, with regular onsite presence at each location approximately 2-4 times per month

Principle Responsibilities:

• Builds and maintains relationships with practice operational and clinical leadership
  • Informs the development of performance improvement initiatives to achieve identified goals.
  • Impact the Quadruple Aim by improving physician satisfaction across the areas of personal, professional and income lifestyle to decrease physician burnout.
• Serves as a subject matter expert in value-based care
  • Serves as a thought partner and a trusted point of contact.
  • Identifies educational needs and proactively seeks to address these barriers across the practice team.
• Develops and deploys localized practice optimization strategies
  • Implement strategies based on data analysis that includes measurable and time-specific aim statements.
  • Utilize data-informed Plan-Do-Study-Act rapid cycle optimization approaches.
  • Analyze and interpret trends using internal and external data.
  • Implement proactive strategies to address issues and measure Practice Optimization Program impact.
• Holds practice optimization meetings regularly with practice leadership and key clinical influencers to monitor progress of deployed practice optimization strategies
  • Share best practices, provider feedback, and opportunities for organizational alignment.
• Other duties as assigned.

Required Qualifications:

• Bachelor's degree in Business or Healthcare related field or equivalent experience
• 5+ years of healthcare leadership experience. Demonstrated ability to use data and lead operational change, with experience using the Plan-Do-Study-Act rapid cycle optimization to influence utilization, cost, and quality metrics

Preferred Qualifications:

• HCC/RAF knowledge
• HEDIS/Quality knowledge
• Primary Care experience strongly preferred

Physical Demands:

• Sedentary:
• Lifting weight up to 10 lbs. occasionally, negligible weight frequently

Pay Range: $42.92 to $59.38 per hourThe pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience and education. Additional incentives may be available, including discretionary monetary bonuses, goal-based bonuses, and other financial incentives.

Benefits include:

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.