Operations Manager

We are seeking an experienced Operations Manager to lead continuous improvement initiatives, data management, and operational excellence within our SSL (Space Simulation Lab) operations. This role combines hands-on process improvement, data analytics, visual management, and operational leadership to drive performance and efficiency across the facility.

Key job responsibilities:

  • Continuous Improvement & Kaizen Leadership
    • Lead and facilitate kaizen events focused on workflow optimization and waste elimination
    • Implement and sustain 5S methodology across the operational area
    • Identify opportunities for process improvements through gemba walks and direct observation
    • Drive standardized work practices and document best practices
    • Coach associates and leadership on continuous improvement principles and tools
  • Data Analysis & Performance Management
    • Analyze chamber performance metrics using SQL queries and data visualization tools
    • Extract, transform, and analyze operational data to identify trends and improvement opportunities
    • Create dashboards and reports to track key performance indicators
    • Provide data-driven recommendations to leadership for operational decisions
    • Monitor and report on the effectiveness of improvement initiatives
  • Visual Management
    • Design and implement visual management systems in collaboration with supervisors and managers
    • Develop and maintain performance boards, metric displays, and standard work documentation
    • Ensure visual controls are current, accurate, and actionable
    • Train team members on interpreting and utilizing visual management tools
    • Continuously improve visual communication methods across the operation
  • Operational Leadership & Supervision
    • Serve as backup supervisor during absences, breaks, or high-volume periods
    • Support day-to-day operational execution and problem-solving
    • Provide leadership and direction to associates when filling supervisory role
    • Ensure safety, quality, and productivity standards are maintained
    • Escalate issues and coordinate resources as needed
  • Planning & Coordination
    • Review unit logs to identify patterns, issues, and improvement opportunities
    • Assist in creating and updating Weekly Reports (WR) for leadership review
    • Support capacity planning and resource allocation activities
    • Coordinate with cross-functional teams on improvement projects
    • Track and document action items from operational reviews

A day in the life:

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.


Program Manager, Space Simulation Lab Amazon Leo

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