Program Manager, Space Simulation Lab Amazon Leo

Operations Manager

We are seeking an experienced Operations Manager to lead continuous improvement initiatives, data management, and operational excellence within our SSL (Space Simulation Lab) operations. This role combines hands-on process improvement, data analytics, visual management, and operational leadership to drive performance and efficiency across the facility.

Key job responsibilities:

• Continuous Improvement & Kaizen Leadership
• Lead and facilitate kaizen events focused on workflow optimization and waste elimination
• Implement and sustain 5S methodology across the operational area
• Identify opportunities for process improvements through gemba walks and direct observation
• Drive standardized work practices and document best practices
• Coach associates and leadership on continuous improvement principles and tools

Data Analysis & Performance Management

• Analyze chamber performance metrics using SQL queries and data visualization tools
• Extract, transform, and analyze operational data to identify trends and improvement opportunities
• Create dashboards and reports to track key performance indicators
• Provide data-driven recommendations to leadership for operational decisions
• Monitor and report on the effectiveness of improvement initiatives

Visual Management

• Design and implement visual management systems in collaboration with supervisors and managers
• Develop and maintain performance boards, metric displays, and standard work documentation
• Ensure visual controls are current, accurate, and actionable
• Train team members on interpreting and utilizing visual management tools
• Continuously improve visual communication methods across the operation

Operational Leadership & Supervision

• Serve as backup supervisor during absences, breaks, or high-volume periods
• Support day-to-day operational execution and problem-solving
• Provide leadership and direction to associates when filling supervisory role
• Ensure safety, quality, and productivity standards are maintained
• Escalate issues and coordinate resources as needed

Planning & Coordination

• Review unit logs to identify patterns, issues, and improvement opportunities
• Assist in creating and updating Weekly Reports (WR) for leadership review
• Support capacity planning and resource allocation activities
• Coordinate with cross-functional teams on improvement projects
• Track and document action items from operational reviews

A day in the life

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.