Senior Program Manager, Technology Programs

Program Manager

UC Santa Barbara Professional and Continuing Education (PaCE) seeks a dynamic Program Manager to shape the future of its Engineering and Technology training portfolio. The Program Manager leads the development of innovative training programs by researching industry trends, building partnerships with technology companies, and designing workshops, courses, and certificates that meet real-world demand. They collaborate with advisory boards, instructors, and instructional designers to create courses with measurable outcomes, while overseeing budgets, setting enrollment fees, and ensuring programs are both financially sustainable and academically rigorous. In addition, the Program Manager partners with marketing teams to promote PaCE's technology programs, strengthen enrollment, and enhance student retention. They recruit and support instructors, manage contracts, and serve as the primary liaison with UCSB departments to ensure smooth course logistics and student services. The role also involves monitoring competitor programs, assessing return on investment, and providing leadership with enrollment and budget projections. This position offers the opportunity for a strategic, entrepreneurial professional to bridge education and industry, and to make a direct impact on the growth and success of UCSB PaCE's Technology programs.

Required Qualifications:

• Bachelor's Degree in related area and / or equivalent experience / training
• Continuing education in a related field.
• 4-6 years Experience in producing and delivering training programs in collaboration with industry partners
• 1-3 years Experience with curriculum design, collaborating with instructors, and managing academic programs
• 1-3 years Experience in management, marketing, sales, and business processes.
• 1-3 years Experience in sales and customer relationship management software such as Salesforce.
• Working knowledge of online training platforms, technology and best practices.
• Excellent analytical skills to understand how student needs can be addressed through the design and delivery of training programs.
• Demonstrated, excellent interpersonal and writing skills for collegial and professional exchanges with diverse audiences in university as well as business settings.
• Thorough knowledge of and skill in delivering programs.
• Solid knowledge of MS Office Suite, Google Suite, Zoom software.

Preferred Qualifications:

• 1-3 years Experience in conducting customer needs assessment
• 1-3 years Experience in customizing systems and tools to support operations
• Solid knowledge of Destiny One student lifecycle management software.

Job Functions and Percentages of Time:

• 60% New Program Development
• 40% Program Management