Community & Energy Services Office Manager
FLSA Status: Non Exempt / Non Union
Job Mission: Provide management support in the production, inspection, and intake/audit functions of the Community & Energy Services programs. Further, Community & Energy Services Office Manager is responsible for using independent judgment and discretion with regard to monitoring of problems, dispute resolution of programs, and team supervision.
Performance Standards:
- Manage daily operations of assigned Community & Energy Services program functions to ensure compliance and quality service delivery in accordance with OLHSA's and funding sources' service standards, policies, and procedures.
- Responsible for database administration and user support, reporting, and internal control activities.
- Maintain relationships/partnerships with stakeholders/clients to advance Community & Energy Services programming and to support clients.
- Supervise assigned staff of two or more people. Community & Energy Services Office Manager shall have hiring, firing, and disciplining responsibilities in concert with the Associate for Weatherization and Community and Energy Services.
- Carry out all other duties as assigned by supervisor.
Qualifications:
- Bachelor's Degree in Business Administration, Communications or related field or 5 years of experience in Office Management, Human Resources and/or Customer Service required.
- Minimum of two (2) years of experience working with low income, diverse populations required.
- Minimum of two (2) years of managerial/supervisory experience required.
- Minimum of two (2) years of experience using computer applications in a Windows environment and other database applications required; experience with Microsoft 365 is a plus.
- Reliable transportation to be used for job related travel is required.
Job Requirements in an 8 hour day:
- Sit 5 hours
- Stand 2 hours
- Walk 2 hours
- Bend/Stoop 2 hours (picking up materials for meetings and office supplies)
Movements:
- Crawl: No
- Reach Above: Yes (for files, books, binders, and supplies)
- Crouch: Yes (reaching for files in low cabinets)
- Balancing: No
- Squat: No
- Climb: Yes (stairs)
- Shoulder level: Yes (reaching for files, books, binders, and supplies)
- Kneel: Yes (reaching for files, books, binders, and supplies)
- Pushing: Yes (carts with supplies)
- Weight carried: 11-25 lbs (files, books, supplies)
- Weight lifted: 11-25 lbs (files, books, supplies)
OLHSA IS A DRUG FREE WORKPLACE AND EQUAL OPPORTUNITY EMPLOYER
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