Program Support Assistant
Duties include but not limited to:
- Assists Surgical Service as needed to ensure dictation and documentation are performed within established timeframes
- Ensures that facility and service medical record policies are being followed
- Ensures that the Surgical Services competency policies and SOPs are updated and current
- Answers questions concerning policies and procedures related to office support services
- Orders supplies for the Surgical Services
- Responsible for calling patients to reschedule or cancel appointments, updating the Recall Reminder, Electronic Wait List, and consults in CPRS as required
- Submit medication refill requests that are received in the form of secure messaging, voicemails, answered phone calls, or the patient physically visiting the Specialty Clinic
- Required to manage the minutes and make preparations for all meetings involving the section and staff
- Assist the Clinic Manager on administrative tasks and other duties as assigned
- Assists in the planning, review, and reporting of data/statistical results of program/project studies
- Maintains an electronic log for all Release of Information requests, ensuring they are completed correctly, and within the mandate time not to exceed 14 calendar days upon receipt
- Pull consult reports for the clinic and distribute them daily to the providers for triage
- Maintains automated system of program-specific data to track suspense items such as patient scheduling, patient flow, staff workload, program development milestones, progress reports, expenditures, and compliance of directives and strategies and prepares information
- Other duties as assigned
Work Schedule: Monday - Friday, 800-1630 PST
Position Description/PD#: PD114230
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