The Executive Education department at INSEAD delivers tailored programs for executives and organizations, focusing on leadership development and business innovation. It provides cutting-edge learning experiences that equip professionals with the skills to drive transformation and succeed in a global environment.
INSEAD is seeking a Events Manager (internal title: Programme Manager) to join our Executive Education department. This is a full-time, temporary position based at our Europe Campus in Fontainebleau, France.
A hybrid working model is in place – 3 days on campus, 2 days from home.
About the job
The Programme Manager plays a prominent role in EDP, involving extensive interaction with external corporate clients, participants, faculty, internal teams, and external stakeholders in a dynamic, customer-centric environment. Their responsibilities revolve around ensuring the smooth logistical coordination for all EDP programmes, whether conducted on-campus, virtually, or off-campus. This encompasses managing tasks with strict deadlines before, during, and after each programme.
Your role within the team
- Client Relationship Management: The Programme Manager acts as primary contact to help develop the programme logistics / specificities leading to greater client satisfaction and subsequent additional revenues from the same client
- Faculty Engagement Management: Engage closely with the faculty team, to finalise the programme schedule, consolidating all pedagogical and teaching requirements
- Logistics: Ensure smooth programme delivery by taking in charge the entire logistics of in-person events and live virtual programme delivery
- Budget Responsibilities: The jobholder holds financial responsibilities by monitoring and respecting the assigned budget
- Communication and Feed-back: Actively listening to and analysing participant and/or company contacts’ feedback on programme progress and content and relaying important information to programme directors, and EDP management
- Knowledge Management: To ensure that all programmes consistently meet INSEAD’s standards, the jobholder must demonstrate a willingness to share valuable insights and information relevant to the specific programme
The ideal candidate profile
- A minimum of 3 to 5 years of experience in a similar role
- Fluency in English and French with excellent written and oral communication skills (additional languages are an asset)
- Strong interpersonal communication with a diplomatic approach to diverse cultural backgrounds
- Excellent planning and organizing skills, with the ability to anticipate needs and take initiative within set time frames
- Comfort and flexibility in a challenging and ever-changing environment
- Self-motivation and autonomy while being a collaborative team player
- Ability to work under pressure and set priorities effectively
- Proactivity in demonstrating creative, innovative, and service-oriented problem-solving approaches
- Proficiency in IT tools, particularly within the Microsoft suite
- Availability for international travel as needed
Kindly submit your application along wirh a CV in English.
growth mindset and a
client-focused approach, foster a culture of
professionalism and
integrity, where
collaboration and
empathy are the engines of our innovation. These competencies guide how we work, make decisions, and contribute to the School’s mission every day.
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