Project/Program Manager - Project/Program Manager II

Location: New York, New York (Onsite)

Compensation: $50 - $60 hourly

Role Overview

The ideal candidate for this role operates with a high level of ownership, thrives in fast-paced environments, and can manage cross-functional dependencies while ensuring testing milestones are met. This position is critical to successful project launches by ensuring systems and processes are fully tested, validated, and optimized prior to go-live. The Testing Project Manager plays a key role in reducing risk, improving quality, and enabling operational excellence across the organization.

Key Responsibilities

  • Own end-to-end testing strategy and execution across projects, ensuring readiness for launch.
  • Define testing scope, timelines, and success criteria in alignment with project goals.
  • Coordinate with internal teams, stakeholders, and external vendors to execute test plans and resolve defects.
  • Track and manage defects, risks, and dependencies, driving timely resolution and mitigation.
  • Lead test events, such as system validation and operational testing, ensuring alignment across all stakeholders.
  • Monitor testing progress, provide regular updates, and escalate risks to leadership as needed.
  • Validate system performance, throughput, and operational readiness against defined standards.
  • Identify gaps, bottlenecks, and failure points; implement corrective actions to improve outcomes.
  • Troubleshoot system, process, and operational issues, driving root cause resolution to minimize impact on timelines.
  • Facilitate test review meetings, document results, and ensure clear communication of next steps.
  • Partner with engineering and operations teams to ensure solutions meet functional and technical requirements.
  • Drive continuous improvement in testing processes, tools, and methodologies.

Required Qualifications

Education: Bachelor's degree or equivalent experience.

Experience: 47 years of experience in project management, testing, or a related field. Experience coordinating testing efforts across cross-functional teams is required.

Technical Skills: Strong problem-solving, analytical, and root cause analysis skills are required. Candidates must have the ability to manage multiple priorities and troubleshoot complex issues in fast-paced, cross-functional environments.

Preferred Qualifications

  • Experience in system implementation, operations, or engineering environments.
  • Familiarity with system validation and defect management processes.
  • Strong stakeholder management and communication skills.
  • Proven ability to influence decisions and drive alignment across teams.
  • Experience leading process improvement initiatives.

Work Environment

This role requires up to 80% domestic travel, which may include extended periods covering consecutive weeks and weekends.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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Project/Program Manager - Project/Program Manager II

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