Quadient Developer – Quadient Inspire, Customer Communications Management & Document Automation
Hybrid – Minimum 3 Days per Week in Office
Role Overview
- Experienced Quadient Developer to design, develop, and maintain customer communication solutions using the Quadient Inspire platform
- Create dynamic, personalized, and high-volume customer communications across multiple channels
- Support enterprise communication and digital transformation initiatives
Key Responsibilities
- Design and develop customer communication templates and workflows using Quadient Inspire
- Build dynamic, personalized communications for print, email, and digital channels
- Perform data mapping, transformation, and formatting for document generation
- Develop and maintain integrations with enterprise systems including APIs, databases, and file-based feeds
- Ensure performance and scalability for high-volume batch and real-time processing
- Collaborate with business analysts and stakeholders to translate requirements into technical solutions
- Validate document layouts, formatting, and output accuracy
- Support testing activities including unit testing, system testing, and UAT
- Troubleshoot issues related to document composition, formatting, and data integration
- Follow development standards, governance, and best practices
- Participate in Agile ceremonies and contribute to continuous improvement
Required Qualifications
- 5+ years of experience in Customer Communication Management (CCM)
- Strong expertise in Quadient Inspire including Scaler, Designer, and Interactive
- Experience with template design, data mapping, and output generation
- Knowledge of multi-channel communication delivery including print, email, SMS, and digital channels
- Experience with APIs, file-based integrations, and data transformation
- Familiarity with XML, XSLT, or scripting used in document composition
- Understanding of high-volume batch processing and performance optimization
- Experience working in Agile/Scrum environments
- Strong analytical and problem-solving skills
Nice-to-Have Skills
- Experience in financial services or insurance domain
- Exposure to cloud platforms including Azure or AWS
- Knowledge of document archiving and ECM platforms such as OnBase
- Familiarity with DevOps and CI/CD practices
- Experience with other CCM tools such as OpenText Exstream or EngageOne
Essential Skills
- Quadient Inspire
- Customer Communication Management (CCM)
- Template Design
- Document Composition
- Data Mapping and Transformation
- XML / XSLT
- APIs and Integrations
- Batch Processing
- Agile/Scrum
- Document Automation
- Digital Communication Solutions
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