Quality Supervisor

Quality Assurance Supervisor

Join Trulieve Where Passion Meets Purpose If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized on TIME's America's Best Companies 2026 List, an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction. If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way.

POSITION SUMMARY

The Quality Assurance Supervisor will be responsible for the coordination and effective scheduling of workers to meet targets and quality standards. Responsibilities will include the training of staff in production methods, safety, policies and procedures, as well as the identification and correction of potential work problems, health and safety issues.

KEY RESPONSIBILITIES

• Approves incoming materials by confirming specifications; conducting visual and measurement tests; rejecting and returning unacceptable materials
• Approves in-process production by confirming specifications; conducting visual and measurement tests; communicating required adjustments to the production supervisor
• Approves finished products by confirming specifications; conducting visual and measurement tests; returning products for re-work; confirming re-work
• Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data into a quality database
• Maintains a safe and healthy work environment by following standards and procedures; complying with legal regulations
• Overseeing and coordinating daily prioritization of QC testing
• Manage and direct activities and resources of the quality department to meet the company objective of producing the highest quality product
• Ensure product is manufactured in accordance with the proper Standard Operating Procedure's (SOP)
• Continuous Improvement to maximize product quality and minimize costs
• Participating on teams as the Quality Control Liaison as required
• Provide feedback and evaluations as needed
• Approving or rejecting raw materials, in-process and finished goods according to company specifications
• Train employees as required
• Monitor training plan and matrix as required ensuring ongoing compliance and staff proficiency
• Assist with management of critical programs such as stability program, reduced testing program, environmental services, retained samples, etc.
• Maintain and improve the level of quality by managing and implementing inspection criteria and procedures of quality control inspections in manufacturing and job sites consistent with all applicable standards and specifications
• Take an active role in investigating and resolving problems related to quality, including sourcing substitute materials and/or suppliers
• Analyze statistical data to determine trends and implement corrective actions as required
• Communicate and coordinate objectives with manufacturing personnel and departments to improve the manufacturing process to be more cost-effective by maintaining continuous high standards of quality to minimize rejection of product
• Ensure product is manufactured in accordance with established best practices, procedures, to meet customer/contractual obligations and in compliance with regulatory codes and standards
• Staff selection/development ensure staff has appropriate qualifications, knowledge to meet objectives
• Performs other duties as required

QUALIFICATIONS

Knowledge of cGMP/CFR 21 Must possess excellent communication skills for liaising and communicating with internal departments Practical experience with risk management, product testing, capability studies, and control plans Training and knowledge of Six Sigma techniques and Lean Manufacturing are desirable. Highly motivated and self-directed capable of multi-tasking, and able to work with minimal supervision Strong leadership abilities and the capability of motivating a diverse team Extremely detail-oriented and analytical thinker Ability to create and review technical documentation, including project plans, test procedures, and design documents Able to develop, review, and maintain metrics and quality audits Strong problem identification and problem resolution skills A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills Strong work ethic and positive team attitude Well-developed problem-solving skills and ability to develop conceptual alternatives Able to find new methods and principles and ability to incorporate them into existing practices as needed High degree of resourcefulness, flexibility, and adaptability Must have the ability to plan, organize, develop, implement and interpret the programs, goals, objectives, policies, procedures, etc. Strong negotiation and prioritization skills Experience with MS Office (Excel, Word, Outlook, and Access) and be able to handle working with multiple programs Ability to read/write English at a proficient level

ADDITIONAL MINIMUM REQUIREMENTS

Must be able to pass a Level 2 background screening Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV)

PHYSICAL REQUIREMENTS

Must be able to push, pull, move, and/or lift a minimum of 40lbs to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks Must be able to handle organic matter daily, able to wear PPE as appropriate (eye, face, hand, arm, head, foot, body, fall protection), and able to be exposed to hot, cold, wet, humid, or windy conditions while wearing PPE (95 degrees or greater) Must have visual acuity with/without job aids to perform activities such as; reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)

WORK SCHEDULE

40+ hours weekly with flexible hours depending on department needs. Must be available to work occasional evenings, weekends, and holidays Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position. Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.