REMOTE: Program Manager

Key Responsibilities

Insurance Domain Understanding

• Demonstrate strong knowledge of Insurance Broker, Agency, and Intermediary operations.
• Translate business processes, KPIs, and regulatory requirements into structured data program initiatives.

Strategic Planning & Governance

• Define the data program roadmap aligned with organizational objectives.
• Establish data governance standards, policies, and compliance controls, including adherence to data privacy regulations (e.g., GDPR where applicable).
• Ensure alignment between architecture standards and program delivery milestones.

Program Execution & Coordination

• Manage multiple interdependent data projects under a unified program structure.
• Oversee the end-to-end data lifecycle - data acquisition, storage, transformation, reporting, and archival.
• Ensure timely delivery, scope control, and quality assurance across all initiatives.
• Coordinate across data engineering, analytics, business teams, and external vendors.

Stakeholder Management

• Act as the primary liaison between executive leadership, business stakeholders, engineering teams, and vendor partners.
• Facilitate governance meetings, status reporting, and executive updates.
• Drive clarity on scope, priorities, dependencies, and deliverables.

Risk & Resource Management

• Identify and mitigate risks related to data integrity, compliance, delivery timelines, and budget constraints.
• Manage program budgets, resource allocation, and vendor engagement.
• Monitor dependencies and proactively resolve escalations.

Performance Monitoring & KPI Tracking

• Define and track program-level KPIs to measure delivery performance and business impact.
• Develop dashboards and reporting mechanisms to monitor progress and outcomes.
• Ensure measurable value realization from data initiatives.