Onsite Logic: Security Alignment Engineer
Do you have a passion for cybersecurity and a knack for solving technical challenges? Are you a detail-oriented individual who thrives in a fast-paced environment? If so, then Onsite Logic wants you!
About the RoleWe are growing fast and are looking to add a motivated person with awesome people skills, strong communication abilities, and most importantly, the desire to help others and make a real difference with clients’ needs. Our clients rely on us for their day-to-day technology needs along with strategic planning and management of their technology infrastructure. This is a role that is perfect for someone with great attention to detail and a security focused mindset who wants an entry level role in IT and Managed Services.
As a Security Alignment Engineer at Onsite Logic, you will play a critical role in safeguarding our clients' IT infrastructure. You will lead intermediate security alignment reviews, ensure adherence to our rigorous standards, and provide technical support to end-users.
Responsibilities- Lead Security Alignment Reviews: Conduct comprehensive audits for mid-sized clients, identifying and mitigating intermediate technical risks. You'll then provide actionable recommendations to enhance their security posture.
- Standards Champion: Independently manage and maintain the company's IT security standards library. This includes keeping documents current, incorporating new best practices, and seamlessly distributing updates to internal teams.
- Technical Support Rockstar: Provide intermediate technical support to end-users by resolving tickets efficiently and expertly. Utilize documented Standard Operating Procedures (SOPs) to ensure consistent and high-quality service.
- Process Improvement Advocate: Continuously analyze our processes and proactively suggest improvements to streamline workflow and maximize efficiency.
- Documentation Guru: Maintain detailed and accurate client technical documentation with a focus on 98% accuracy.
- vCIO Collaboration: Conduct regular vCIO review meetings with clients, fostering open communication and building strong relationships.
Qualifications
- College degree in Information Technology or equivalent experience (preferred)
- 3-5 years of IT Help Desk experience (preferred)
- Advanced knowledge of cybersecurity concepts and best practices
- Strong experience working with IT ticketing systems (e.g., ServiceNow, Jira)
- CompTIA A+ and Network+ certifications (preferred)
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
- Meticulous attention to detail with a commitment to accuracy
- Ability to work independently and manage multiple tasks simultaneously
Success Metrics
- Successfully complete technology alignments on assigned dates (>95%)
- Reduce reactive tickets from assigned clients by 15% quarter over quarter
- Implement at least two best practice improvements per quarter
- Maintain a documentation accuracy rate of 98%
Benefits
- Competitive salary and benefits package
- Opportunity to work in a dynamic and collaborative environment
- Ongoing training and professional development opportunities
- Be part of a team dedicated to client success
Salary
Salary - $55,000 - $88,000 DOE
Onsite Logic: Empowering businesses through secure IT Solutions.
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