Security Program Manager

GardaWorld (Alpharetta GA, USA) Follow 12 hours ago

Security Portfolio Manager Opportunity

GardaWorld is hiring a Security Portfolio Manager. The Security Portfolio Manager will develop and execute all client needs associated with the management of multiple client sites within the Georgia Region, to ensure an ongoing pool of available and qualified candidates meet the contract hiring needs.

What's in it for You:

Competitive Salary: $65,000 - $70,000 / year
Work Site Location: Alpharetta, GA
Set Schedule: Hybrid schedule- based on business needs. This position may require long hours and weekend work.
Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
Career Growth: Career growth opportunities at GardaWorld

Your Responsibilities:

Provide strategic direction and hands-on guidance to Supervisors and other team members to manage all activities and emerging issues that occur on-shift, including physical security, safety, and business continuity events
Respond to escalations and provide direct assistance/communications to client stakeholders
Utilize professional judgement to assess immediate risks to the safety and security of customers; provide timely communications to customers about those risks when needed
Provide oversight for multiple client locations
Monitor and track metrics and key performance indicators for monthly and quarterly review as required by the client contract
Provide direct support and engagement to help subordinates reach their performance potential within assigned roles and meet broader professional development goals
Manage performance-related staff concerns and issues in accordance with company policies
Escalate issues as required to more senior-level management and/or client

Your Qualifications:

Five (5) years' experience in a management based role within finance/security industry
Management experience to include direct, simultaneous oversight of at least 30 subordinates (direct and indirect)
Work experience demonstrating a proven track-record in three key areas:

Managing diverse teams under pressure to achieve results while fostering a supportive, collaborative environment
Managing timely assessments of potential risks to the customer and overseeing immediate response to the satisfaction of stakeholders and/or in accordance with established policies and procedures
Managing multiple priorities and concerns and escalating significant issues to senior-level management as necessary

Educational or work experience gathering and analyzing data to create metrics that support positive change and continuous improvement recommendations
Demonstrated effectiveness as a direct manager-of-record to diverse, cross-functional teams filling junior and junior-mid-level roles in an organizational hierarchy
Excellent oral communications skills, with proven ability to communicate directly with client and other customers
Excellent written communications skills, to include editing final products for business leader and customer consumption
Demonstrated ability to effectively manage change and conflict
Ability to maintain correspondence, discussions, and materials in strictest confidence
Effective management skills in high-intensity, dynamic situations
Ability to manage competing priorities and reprioritize according to situation or client expectations
Professional judgement to escalate issues requiring senior-level management support and response
Proficient computer skills with the ability to quickly navigate and oversee the use of multiple systems and applications
Ability to maintain situational awareness of multiple security systems and applications simultaneously
Strong business acuity
Ability to effectively manage multiple employees with diverse personalities