Senior Software Developer – Application Maintenance Support
Job Description
*This role can be located in the Caribbean Banking Market or in Canada where the successful candidate resides.*
Opportunity
Application Support & Maintenance team is looking for a talented and passionate IBMi COBOL and RPG senior developer to join us. As a Sr. Software Developer, you will be part of a diverse, autonomous development and maintenance team to deliver system enhancements and support these solutions in production.
This position is responsible for the development and support activities for the company Caribbean ATM and POS Channels processing. Partners across IT and with assigned business line(s) to assess, research, and analyze business, technical and system needs to resolve business systems issues. Recommends technology solutions that meet sponsor / stakeholder needs. Provides senior production support to the applications and their users and provides off‑hour production support.
Responsibilities
- Development in Cobol, RPGLE, .net
- Work in agile teams and attend agile ceremonies.
- Work closely with Senior Support and development teams.
- Production on‑call support.
- Manage the implementation of multiple concurrent initiatives of varying complexity in a time efficient manner. Monitor and control activities according to plan.
- Continuously identify potential issues, conflicts, and risks. Analyze, mitigate and escalate where appropriate.
- Optimize, automate, simplify production systems.
- Leverage AI tools and AI Ops to maximize developer productivity.
- Develop and execute end‑to‑end change management plans and plan and execute all communication related to these.
- Collaborate and contribute on cross‑functional enterprise initiatives and manage the effective implementation of assigned deliverables.
- Establish strong working relationships across business units and platforms to build influence and impact with key business partners. Collaborate with groups to define and achieve deliverables and ensure initiatives are effectively integrated into the company procedures and processes.
- Contribute to ongoing administrative program activities as required.
Qualifications
- Undergraduate degree coupled with experience in application development and support.
- A strong understanding of IBMi platform and programming in COBOL and RPG.
- Ability to build queries using QUERY400 and SQL.
- Familiar with source code management tools like ALDON LMi and/or ARCAD.
- Understanding various interfacing mechanisms like FTP, SFTP, C:D, Universal Command, TCP/IP etc.
- Experience handling production support activities for applications that require 24*7 availability.
- Demonstrated ability in written and oral communication skills along with strong presentation skills. Ability to determine the information and communication needs of the stakeholders and project.
- Strong organizational, project management and time management capabilities with a highly collaborative mindset.
- Deadline‑driven and results‑oriented and the ability to demonstrate sense of urgency; able to meet consistently high‑quality standards while handling a variety of tasks and deadlines simultaneously.
Nice‑to‑have
- Knowledge of payment (Visa, MasterCard) and financial systems.
- Experience in a C400, RIBS application.
- Experience in Card applications.
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high‑performing team.
- A world‑class training program in financial services.
- Flexible work/life balance options.
- Opportunities to do challenging work.
EEO & Diversity Statement
We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. The company strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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