Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice. In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations.
At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.
Our Platform
The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.
Our Backing & Partnerships
Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premier-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.
About The Role
We're looking for a Software Engineer I to build and maintain backend services and APIs that power WATI's SaaS platform. You'll collaborate with cross-functional teams to deliver new features, ensure system reliability, and continuously improve performance and deployment efficiency.
Key Responsibilities
- Develop, test, and maintain backend services and APIs that power WATI's SaaS platform and WhatsApp Business solutions
- Work closely with frontend, mobile, and product teams to deliver new features and improvements efficiently
- Write clean and maintainable code, and contribute to system design discussions and code reviews
- Help troubleshoot, debug, and optimize performance across different components
- Support continuous improvement in development workflow, CI/CD, and deployment processes
- Keep up to date with new technologies and suggest ideas to enhance product performance and scalability
Requirements
- Bachelor's degree or above in Computer Science, Engineering, or related field
- Around 3-5 years of experience in backend or full stack development
- Experience with backend development using C# or Golang
- Familiarity with databases (SQL or NoSQL) and RESTful APIs; experience with MongoDB or PostgreSQL is a plus
- Basic understanding of version control (Git) and cloud deployment (AWS / GCP / Azure)
- Nice to have: Exposure to frontend development using JavaScript or TypeScript is a plus
- Optional: Familiarity with frontend frameworks like React, React Native, etc. would be an advantage
- A proactive learner who enjoys solving problems collaboratively in a fast-paced environment
Benefits
- Be part of a diverse, globally distributed team
- Enjoy a collaborative, transparent, and empowering cultureCompetitive compensation and flexible working arrangements
- Work at the forefront of SaaS innovation and make real impact
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